Seasonal Retail Lead

Retail Lead

To make life better by building community and igniting the adventurous spirit that lives within us all. Evo is leading multi-channel retail brand that stands at the intersection of community, commerce, action sports and the outdoor lifestyle. This is personified by a distinctly curated product assortment and a creative approach to crafting highly differentiated customer experiences. We define success differently than most. Balancing our goals of (1) building an iconic brand and business (2) creating an extraordinary place and path for our employees and (3) leveraging our success to give back, helping to empower underprivileged children is paramount to evos success. We have a passion for community, sports and lifestyle, and a collective hunger when it comes to building a great company together.

Retail Leads play a pivotal role in evo's retail operations by leading and maintaining operational excellence including but not limited to, store inventory management, ship to store pick-up operations and ship from store, and providing guidance and support to frontline employees. They are responsible for leading and developing retail team members, maintaining a positive customer experience, achieving sales goals, and upholding evo's visual merchandising standards.

Pay: $21.95/hr-$24.75/hr

Duration: Mid October - Mid February (with the possibility to extend)

Scheduling Requirements:

• This is a seasonal position with weekend and holiday scheduling requirements.
• Weekend availability is required, as well as the ability to work during peak holiday periods including Black Friday (the day after US Thanksgiving) and the weeks leading up to and following Christmas.
• Shifts may include mornings, evenings, weekends, and holidays.

The Perks:

• Employee discount and access to pro deals on most the products we sell
• Access to Free Rentals and Discounted Shop Service & Labor, amongst other evoExtras
• Team Events and Recognition-based rewards
• 40 Hours of Paid Volunteer Time Off
• Paid Sick Leave
• Charitable giving match
• Employee Assistance Program
• Access to Employee Resource Groups
• Retail quarterly bonus program

Note: Availability of the benefits and perks may be subject to your location, tenure and employment type. The Company reserves the right to alter these benefits and perks in whole or in part at any time.

The Opportunity:

• Collaborate with the Store Supervisor to positively influence employee productivity, customer experience, and sales goals.
• Uphold evo's visual merchandising standards to create an appealing shopping environment.
• Provide on-the-spot coaching to staff, addressing performance, customer service, and work ethic.
• Lead by example, consistently meeting and exceeding goals and expectations set by the retail leadership team.
• Execute store sales/promotions, markdowns, transfers, shipments, and merchandising projects.
• Assist with opening and closing responsibilities, including register management and nightly walkthroughs.
• Exemplify customer service standards, maintaining a welcoming and positive demeanor.
• Check in with staff throughout the day, manage lunch schedules, and ensure floor coverage.
• Provide feedback on product assortment to the Supervisor and/or Manager.
• Lead store operations including receiving, processing and restocking inventory.
• Other duties as assigned.

Requirements:

The Must Haves:

• Previous experience in a retail role is preferred.
• Proficiency in using retail systems and software (e.g., NetSuite, evoPOS, BRM, HighJump).
• Adaptability, attention to detail, cash handling, communication, conflict resolution, critical thinking, customer service, inventory management, merchandising, multitasking, problem-solving, product knowledge, teamwork, time management
• Embodies, honors, and lives our core values: The Great 8

The Nice to Haves:

• Knowledge of outdoor sports and gear is a plus.

At evo, we are working to build and nurture a culture where equity, inclusivity, and compassion are inherent to how we operate and evolve. We recognize and value the uniqueness of each individual's experiences and understand the power in the diversity of ideas and opinions. Guided by our values and mission to promote more inclusive outdoor spaces, we are working to develop a team that is equally representative of the community we hope to build.

While there is more work to be done, we are in the process of evolving our toolset. We are committed to providing the space, support, and resources necessary for each individual to feel heard and valued. If you are interested in contributing your unique voice to our journey, we welcome you to apply!

Evo is an equal opportunity employer. We believe the participation of individuals of diverse ages, races, religions, cultures, abilities and personalities will add to personal development and organizational success. All employees and potential employees will be recruited, selected, trained, and promoted without regard to sex, sexual orientation, race, religion, marital or military status, age, national origin, color, the presence of any mental, physical, or sensory disability, genetic information, gender identity, political ideology, or any other basis prohibited by law.