Case Coordinator & Forensic Interviewer

This position, under the leadership of the Dr. Bill Lewis Center manager and the COO, will assist in the case coordination, data management using NCAtraks. This person will also conduct Forensic Interviews half of their time.

Essential Functions

• Create and maintain a presence at the CAC which entails
• Scheduling interviews and conducting intakes as families arrive.
• Managing data in NCAtraks

• Creating and pulling reports in NCAtraks
• Provide reports and statistics to the CAC manager, COO and Board of directors
• Taking turn for on call needs for the after hour calls the center gets
• Attend all meetings assigned

• Conduct Forensic Interview in house 50% of the time
• Maintain training required by NCA
• Attend required FI supervision and peer review

• Writing, proofreading and editing creative and technical content across different mediums.
• Create and maintain relationships with MDT team members

Scorecard

• Gain a solid understanding of NCAtraks
• Ensure families and MDT members are contacted and scheduled in the required/expected timeframe
• Conduct all FI as assigned
• Attend FI supervision and peer review
• Maintain required training hours.
• Performs other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications (core competencies, Skills and Experience)

• Completed Child First FI training
• Personal Accountability
• Excellent verbal and written communication skills
• Solid understanding of technology and databases.
• Ability to manage several projects at once and meet deadlines.
• Must possess a valid driver's license.

Physical Demands

This is largely a sedentary role.

Requires the ability to lift files, open filing cabinets or bend and stoop, as necessary.

Requires the ability to occasionally lift office supplies, materials, and equipment up to 25 pounds.

Ability to drive, as well as use dependable transportation.

Expected Hours of Work

Flexibility with hours is allowed, must work to meet the needs of the agencies served. May include evening and weekend work based on needs of the MDT and families

Required Education

• Bachelor's degree in human service, Criminal Justice or Forensic.
• Child First Training
• Strong knowledge of Microsoft products and databases
• Bachelor's degree in human service, Criminal Justice or Forensic.

EEO Statement

Iris family Support Center, Inc. is an Equal Opportunity, Affirmative Action employer