Renault Winery & Resort | Assistant General Manager

Renault Winery & Resort | A Vivamee Hospitality Property

About Our Culture – Vivamee Virtues

The culture at Renault Winery & Resort is built on our shared core VIVAMEE Virtues: JOY, HUMILITY, & MINISTRY.

• JOY means we are a true team that enjoys serving others and winning together. We take pride in a job well done and celebrate success together.
• HUMILITY means we recognize the dignity of every guest and team member. We strive to be helpful in all situations and are open to feedback, learning, and growth.
• MINISTRY means our hospitality is purposeful. We approach each guest interaction with care, kindness, and intentionality—creating meaningful experiences that positively impact others.

We hire, coach, reward, and recognize our team members based on these virtues. Alignment with these values is essential to being part of our team.

Scope of Position

Assistant General Manager

The Assistant General Manager of Renault Winery & Resort is a key property leader responsible for supporting the Resort General Manager in the daily leadership, execution, and performance of the resort.

This role requires a highly visible, hands-on hospitality professional with strong operational leadership across Rooms Division, Food & Beverage, guest services, team leadership, and luxury resort standards.

The Assistant General Manager serves as a culture carrier, service ambassador, operational problem-solver, and revenue-minded leader. At Renault Winery & Resort, we are more than a hotel, winery, or event venue—we are a destination where guests come to celebrate life, experience excellence, and feel “Welcome Home.”

Responsibilities

Leadership & Culture

• Promote and embody the VIVAMEE Virtues of Joy, Humility, and Ministry.
• Serve as a visible leader and ambassador for Renault Winery & Resort.
• Ensure alignment with all company policies, procedures, and service standards.

Operational Oversight

• Oversee operations across Front Office, Housekeeping, Food & Beverage, Banquets, Weddings, Sales & Marketing, IT, Security, and Engineering.
• Ensure SOPs are consistently executed and continuously improved.
• Serve as Manager-on-Duty as required.

Financial & Performance Management

• Support development and management of resort and departmental budgets.
• Drive labor management, scheduling, forecasting, and cost controls.
• Identify revenue-generating opportunities, promotions, and package offerings.
• Collaborate on pricing strategies with leadership and Sales teams.

Food & Beverage & Catering Leadership

• Partner with culinary and F&B leaders to ensure execution excellence.
• Support menu development and programming.
• Participate in BEO meetings and event planning.
• Monitor performance to ensure profitability and guest satisfaction.

Guest Experience & Community Engagement

• Build strong relationships with guests, clients, and VIPs.
• Serve as a visible presence ensuring exceptional service standards.
• Lead service recovery and continuous improvement efforts.

Team Leadership 

• Recruit, hire, train, coach, and develop team members and department leaders.
• Manage performance, recognition, and disciplinary processes.
• Foster a positive, engaging, and values-driven work environment.

Safety, Compliance & Facilities

• Ensure compliance with all health, safety, sanitation, and labor regulations.
• Conduct property walkthroughs and maintain facility standards.
• Partner with Engineering to maintain operational excellence.

Sales, Marketing & Brand Support

• Support development and execution of marketing and promotional strategies.
• Collaborate on programming, events, and social media initiatives.
• Partner with third-party marketing and entertainment vendors as needed.

Position Requirements

• Bachelor’s degree in Business, Hospitality, or related field preferred.
• 3–5+ years of leadership experience in a 4-star or upscale full-service hotel or resort.
• Strong operational knowledge across Rooms Division and Food & Beverage.
• Proven leadership, communication, and team development skills.
• Strong financial acumen and budgeting experience.
• Excellent problem-solving and decision-making abilities.
• Highly organized with strong attention to detail.
• Commitment to service excellence and guest satisfaction.
• Alignment with Vivamee Virtues: Joy, Humility, and Ministry.

Skills and Abilities

• Ability to lead in a fast-paced, high-touch hospitality environment.
• Strong interpersonal and communication skills.
• Ability to manage multiple departments and priorities simultaneously.
• Proficiency in Microsoft Office and hospitality systems.
• Ability to work flexible schedules including nights, weekends, and holidays.

Compensation & Benefits

• Annual Salary: Competitive; commensurate with experience (leadership/exempt role)
• Health benefits for full-time team members
• Paid time off 
• Employee discounts on dining, wine, resort experiences, and retail offerings
• Opportunities for growth and advancement within Vivamee Hospitality

Why Join Renault Winery & Resort?

Renault Winery & Resort is one of America’s oldest continuously operating wineries and a premier destination offering dining, lodging, weddings, and curated guest experiences.

As part of Vivamee Hospitality, you’ll join a team dedicated to revitalizing this historic property through elevated hospitality, exceptional service, and meaningful connection—all grounded in our virtues of Joy, Humility, and Ministry.

Disclaimer

This job description is not intended to be all-inclusive. Management reserves the right to modify duties or assign additional responsibilities based on business needs.

Renault Winery & Resort is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (ADA), reasonable accommodations may be provided to qualified individuals.