Campaign and Stewardship Manager

Job Description

Job Description

The Campaign + Stewardship Manager plays a critical role in advancing CSB's fundraising efforts by supporting the planning, coordination, and execution of the organization's comprehensive campaign while also managing the stewardship and donor recognition program.

This position helps translate campaign priorities into actionable strategies, ensures strong coordination across the development team and the organization, and provides data-driven insights that support fundraising progress and decision-making. The position also provides leadership for organization-wide donor stewardship initiatives by supporting the development and leading the implementation and execution of a comprehensive stewardship and donor recognition strategy designed to strengthen relationships and encourage sustained philanthropic investment at all giving levels.

Reporting to the Chief Development Officer, the position collaborates closely with the President + CEO, Executive Leadership Team, and CSB Board of Trustees.

This role requires a highly organized professional with strong analytical skills, attention to detail, and the ability to manage multiple priorities while working with staff, board members, and community stakeholders.

Like all CSB staff members, the Campaign and Board Manager fosters an atmosphere of dignity, respect, and inclusivity and adheres to CSB's Code of Conduct. They ensure equitable treatment of all individuals, regardless of race, religion, color, national origin, ethnicity, ancestry, sex, sexual orientation, gender identity or expression, age, disability, veteran status, familial status, or socio-economic background.

Minimum Qualifications

• Bachelor's degree required.

• 5+ years of experience in fundraising, campaign management, donor stewardship, development operations, or nonprofit advancement. Experience working with CRM systems and data reporting tools.

• Strong organizational and project management skills.

• Ability to analyze data and translate insights into strategic recommendations.

• Excellent written communication skills, particularly for preparing reports and board materials.

• Experience in nonprofit organizations.

• Experience in comprehensive campaign planning or fundraising strategy, preferred.

Why Join Us?

Step into a pivotal role at the core of our mission-driven organization. As the Campaign + Stewardship Manager, you will work alongside visionary leaders, shaping the strategies and systems that drive our impact. Enjoy a dynamic, purpose-filled work environment, competitive compensation, and a supportive culture that values professional growth, innovation, and meaningful change.

We prioritize your well-being with comprehensive benefits, including medical, prescription, dental, vision, life, and disability insurance. We also offer a 401(k)-retirement plan with employer contributions, pre-tax savings options, paid leave, and more to support a balanced and fulfilling career.

Key Responsibilities

Campaign Strategy, Management and Coordination

• Manage the day-to-day execution of CSB's overall campaign plan, in alignment with organizational priorities and fundraising goals.

• Work with Chief Development Officer to develop implementation plans for campaign strategies, including cases for support, volunteer structure, milestones, campaign dashboards, pipeline reports, and forecasting tools.

• Work with leadership to translate campaign goals into actionable plans and benchmarks for the development team.

• Track and monitor campaign progress, identifying opportunities, risks related to campaign performance, and fundraising outcomes to inform strategy, planning, and resource allocation.

• Facilitate internal campaign planning meetings, implementation discussions, and progress reviews with Development staff and leadership.

• Prepare campaign updates and reports for senior leadership and the Board of Trustees.

• Develop and maintain campaign work plans, timelines, milestones, and accountability measures to ensure campaign objectives remain on schedule.

• Coordinate campaign committees, volunteers, consultants, and internal staff to support campaign implementation and alignment.

• Ensure accurate and timely tracking of campaign commitments, gifts, and progress toward campaign goals.

• Serve as an internal resource on campaign data and reporting within the organization's CRM system, ensuring consistency and accuracy.

• Partner with Development Operations and Data + Evaluation staff to enhance reporting tools, campaign tracking systems, and workflow processes.

Stewardship and Donor Relations

• Serve as a leader in creating and implementing organization-wide stewardship policies and procedures with emphasis on acknowledgments, recognition and impact reporting to enhance engagement and strengthen donor relationships.

• Research, draft and edit accurate and compelling donor correspondence, narrative reports and donor summaries.

• Collaborate with colleagues to strengthen donor relationships, encourage continued and increased giving, and identify meaningful stewardship opportunities.

• Create gift acknowledgments and other stewardship-related correspondence.

• Develop and maintain organization-wide inventory of philanthropic naming opportunities for facilities, programs, and other items while ensuring the approval process complies with organization policy and naming requirements.

• Share responsibility for managing the donor database by maintaining data integrity, reporting, and measuring outcomes of initiatives and programs.

Skills, Knowledge, and Abilities

• Fundraising and Campaign Knowledge : Knowledge of system-level non-profit fundraising practices, including comprehensive campaigns and the donor engagement cycle.

• Data Analysis and Reporting : Translating campaign, donor, and fundraising data into clear, actionable insights to inform planning and decision-making.

• Project and Workflow Management : Managing multiple priorities, timelines, deliverables, and stakeholders in a fast-paced environment.

• Executive and Board Communication : Preparing concise, high-quality materials for executive and board audiences.

• Professional Judgment and Confidentiality : Exercise sound judgment, maintain confidentiality, and operate with a high level of professionalism.

• Relationship Building and Collaboration : Build strong relationships and work effectively with staff, leadership, board members, and community stakeholders.

• Proactive Problem-Solving : Anticipate needs, identify risks, and proactively problem-solve.

Key Competencies

• Execution and Accountability : Translates priorities into clear work plans, manages follow-through, and ensures deadlines and deliverables are met.

• Donor-Centered Orientation : Approaches stewardship, recognition, and reporting with a focus on strengthening donor trust, engagement, and long-term philanthropic commitment.

• Cross-Functional Collaboration : Works effectively across departments and with leadership, board members, and external stakeholders to support campaign and stewardship goals.

• Adaptability and Initiative : Responds effectively to changing priorities, identifies emerging needs, and takes initiative to move work forward.

• Quality and Detail Orientation : Maintains accuracy, consistency, and high standards in reporting, communications, donor records, and campaign materials.

Working Conditions

• Operates in a fast-paced, mission-driven environment that requires balancing multiple priorities while maintaining focus on outcomes.

• Engages regularly with executive leadership and board members, requiring a high degree of professionalism, discretion, and preparation.

• Navigates complex and sometimes ambiguous situations with adaptability, sound judgment, and a solutions-oriented mindset.

• Builds and sustains strong, trust-based relationships across teams and with external stakeholders, contributing to a culture of shared purpose and professional excellence.

• Demonstrates self-accountability by taking ownership of work, following through on commitments, and contributing to collective success.

• Works both independently and collaboratively, recognizing when to lead, support, or align with others to move work forward.

• Maintains a high standard of quality and attention to detail while operating within tight timelines and evolving priorities.