Global Technical Escalation Lead
LiveRamp
LiveRamp seeks a Technical Customer Escalation Manager to own the end-to-end management of high-priority escalations across Support, Product, Engineering, and Customer Success. This post-sales role requires structured communication, sound judgment under pressure, and the ability to coordinate multiple teams toward a shared outcome. You will develop escalation playbooks, executive updates, and clear resolution statements, while monitoring metrics to drive continuous improvement and protect #J-18808-Ljbffr LiveRamp
Vacancy posted 3 days ago
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