Training Facilitator

Job Description

The Training Facilitator delivers instructor-led training in support of our Government Client’s implementation of a customized construction management system that will replace their current legacy platform. The Training Facilitator is responsible for conducting virtual and limited in-person training sessions for client’s system users, such as project managers, engineering staff, construction managers, leadership, and external contractors. The Training Facilitator ensures participants gain the knowledge and skills required to successfully utilize the new construction management system in support of the client’s construction and project delivery operations.

This position requires strong classroom and virtual-session facilitation skills, experience delivering software and business process training, and the ability to support large-scale organizational change initiatives across multiple geographic locations.

Key Responsibilities

• Deliver instructor-led training sessions in virtual and classroom environments.
• Conduct training in accordance with approved lesson plans, course materials, and instructional guidelines.
• Respond to participant questions and provide functional guidance during training activities.
• Maintain effective classroom management and student engagement throughout training sessions.
• Participate in Train-the-Trainer activities and knowledge transfer sessions.
• Coordinate with Training Managers and Program Managers regarding course schedules and logistics.
• Track attendance and course completion metrics.
• Support collection of student feedback and training effectiveness measures.
• Provide recommendations for continuous improvement of training delivery methods and materials.
• Serve as a professional representative of the training team when interacting with Government personnel and external stakeholders.
• Communicate effectively with personnel at all organizational levels.
• Support change management and user adoption efforts during CMP deployment activities.

Skills & Abilities

• US Citizen
• Ability to travel as required.
• Strong presentation and public speaking skills.
• Excellent verbal and written communication skills.
• Strong facilitation and classroom management capabilities.
• Strong organizational and time management skills.
• Ability to adapt instructional techniques to varying audience needs.
• Ability to work independently and within a geographically dispersed training team.

Qualifications

Bachelor's degree and 3 years of related experience. Additional equivalent directly related experience will be considered in lieu of a degree.

Preferred Qualifications

• Professional certification in training (e.G. Certified Professional in Training Management (CPTM), Certified Professional in Talent Development (CPTD), or Certified Technical Trainer (CTT+))
• Experience conducting software application training or enterprise system training.
• Proficiency using Microsoft Teams and other virtual training platforms.
• Experience supporting Federal Government training programs.
• Experience training construction management, project management, engineering, or infrastructure-related business processes.
• Experience supporting enterprise software implementations and user adoption initiatives.
• Familiarity with a project management information systems (PMIS), or similar platforms.
• Knowledge of adult learning principles and instructional best practices.