Frontline Tier 1 Helpdesk Analyst (IT Support)

Watsco

Watsco Inc. in Miami, FL is seeking a customer-focused Tier 1 Helpdesk Analyst to provide frontline technical support, prepare employee devices, and maintain accurate ticket and asset records.

This role is the first point of contact for staff and will escalate complex issues to engineers as needed. Ideal candidates have 1–2 years of helpdesk or desktop support experience, strong knowledge of Windows and Microsoft 365, and solid communication and documentation skills.

#J-18808-Ljbffr

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Frontline Tier 1 Helpdesk Analyst (IT Support) in Doral, FL vacancy

Global IT Service Desk Analyst (Tier 1-2 Support)
...H.I.G. Capital is seeking a Service Desk Analyst to join the IT team in a high-volume, fast-paced help desk environment. The ideal... ...with strong organizational abilities. You will provide Tier 1 and 2 support for local and global offices, handling end-user hardware...
Suggested
Local area
102 H.I.G. Capital Management, LLC
Coral Gables, FL
2 days ago
Technical Analyst I, Legal & Compliance Technology
$73.44k - $97.92k
...Technical Analyst I, Legal & Compliance Technology We are Lennar... ...The Technical Analyst I will support Lennar’s IT organization by learning and... ...efficiently. This role provides Tier 2 and Tier 3 support for legal... ...Plan, complete with a $1 for $1 Company Match up to 5...
Suggested
Temporary work
Live in
Work at office
Local area
LAM Lennar Associates Mgmt LLC
Doral, FL
3 days ago
Frontline IT Support Specialist Systems & Onsite Setup
...ALT Consulting in Miami, FL is seeking a System Support Specialist to handle frontline technical support, workstation setup, and incident resolution for clients across North America. You'll work with senior staff on deployments, gain hands-on experience with Microsoft...
Suggested
Work at office
ALT Consulting
Doral, FL
5 days ago
Technical Operations Administrator
$72.5k
...optimization of the organization's IT infrastructure, including... ...security, and compliance, while supporting user access, patch management,... ...closely with engineers, analysts, vendors, and business units to... ...respond to incidents, and provide Tier 1/2 support for complex...
Suggested
Full time
PEAK Technologies
Doral, FL
2 days ago
Service Desk Analyst
...Position Overview We are seeking a hands-on Service Desk Analyst to provide Tier 1 and Tier 2 technical support in a fast-paced corporate environment. The ideal... ...troubleshooting skills, and a customer-focused approach to IT support. Key Responsibilities Provide Tier 1...
Suggested
Full time
TalentPartners
Coral Gables, FL
2 days ago
Tech Support Technician | Data-Driven IT Team in Miami
...ANALYTICS LLC is seeking a motivated Technology Support Technician in Miami, FL. You will provide hands-... ...onboard new employees, and collaborate with the IT team to implement proactive solutions. Ideal candidates have 1–3 years in IT support, strong troubleshooting,...
TRAX Analytics
Doral, FL
2 days ago
IT Support Technician
...people and we're just getting started. About The Role The IT Support team delivers technical support and office technology services to... ...engagement initiatives and programming Supporting Day 1 onboarding logistics to ensure a smooth new-hire experience...
Work at office
Local area
Remote work
Opendoor
Doral, FL
4 days ago
IT Support Specialist - Miami, FL
$31.25 - $38.46 per hour
...work, you’ll help shape it. With strong mentorship,... ..., and 401K —designed to support your well‑being and long... ...Responsibilities: Provide helpdesk support on‑site and... ...issues to the next tier of IT support staff.... ...to technical issues. ~1–3 years of IT support experience...
Hourly pay
Work at office
Local area
Remote work
Flexible hours
Default Brand
Doral, FL
2 days ago
Senior Technical Business Analyst Healthcare Operations
$110k - $120k
...Senior Technical Business Analyst Healthcare Operations Locations Showing 1 location Miami, FL 33146, USA Remote... ...not the development work itself — it is making sure the team is solving... ..., and configurable solutions that support flexibility without creating...
Full time
Remote work
Flexible hours
Shift work
Emboss Specialty
Doral, FL
3 days ago
Healthcare IT Help Desk Analyst | Remote Support
...Miami Jewish Health is seeking a Help Desk Analyst to deliver remote and on-site IT support across hardware, software, and network services for a distributed... ...should have an Associate degree in CS or equivalent and 1–2 years of related IT experience. Familiarity with Track...
Work at office
Remote work
Miami Jewish Health
Doral, FL
2 days ago
Service Desk Engineer
...problems. Initiates access to IT provided services, the resolution... ...training needs of users. Supports company personnel in utilizing... ...issues and resolutions with the Helpdesk ticketing application. Assists... ...tasks on computer. Ability to sit 1/3 - 2/3 of day. Ability to...
Work at office
Local area
Remote work
Flexible hours
Saltchuk
Doral, FL
5 days ago
Fiber Testing and/or Splicing IT Technician Contractor
...seeking skilled, driven Fiber Testing and Splicing Technicians to support our growing national client base. This role goes far beyond... ...schematics, blueprints, and technical documentation At least 1 year of Fiber, I.T., or Telecom experience , and one of the following...
Hourly pay
Full time
For contractors
Flexible hours
Hardy Industries Inc
Doral, FL
5 days ago
Remote Technical Support Specialist
...Remote Technical Support Specialist, 24/7 Operations Center We are hiring Remote Technical Support Specialists for our 24/7 operations... ...Live in commuting distance to the Port Saint Lucie, FL office ~1+ year of analytical, technical, traffic or safety operations experience...
Full time
Live in
Work at office
Remote work
Rotating shift
Confidential
Hialeah, FL
2 days ago
Quantitative AI Tech Staff ML for Real-Time Markets
...research curiosity with engineering rigor. You will pursue independent directions with strong compute and dedicated engineering support, improving models from feature design to trading deployment. Prior finance experience is not required, and growth is encouraged....
Citadel Securities
Doral, FL
1 day ago
IT Support Technician
$30 - $40 per hour
...for an accommodation or an alternative application process. IT Full Time Clerical Miami Lake, FL, US 12 days ago Requisition... ...4+ years About the role We are hiring an experienced IT Support Technician to be the hands‑on, go‑to technology resource for engineers...
Hourly pay
Full time
Work at office
Local area
Remote work
Shift work
Weekend work
Afternoon shift
Early shift
Weekday work
Djanda
Doral, FL
5 days ago
IT Help Desk Technician
...Overview: Kubicki Draper, is currently seeking IT Professional with 3 or more years... ...will operate out of the Miami office and support that office in person, but will also help... ...skills About Us We offer competitive pay, top-tier medical insurance, 401(k) with matching, and...
Work at office
Remote work
Kubicki Draper
Kendall, FL
3 days ago
Deskside Support Technician
$24.75 - $33 per hour
...’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment... ...® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as...
Hourly pay
Minimum wage
Local area
CompuCom
Doral, FL
1 day ago
Technical Support Specialist
$45k - $50k
...Support SpecialistAt Levata, we believe in making your journey with us seamless, impactful, and filled with opportunities to elevate your... ...customers reaching out to our support team. You'll provide Level 1 troubleshooting and technical assistance for devices such as barcode...
Work at office
Levata
Miami Lakes, FL
4 days ago
Client Success & Trading Support Analyst- Miami, Florida
...Client Success & Trading Support AnalystLocation: Miami, Florida (In office)CoinRoutes Inc. is a leading provider of smart-order routing... ...and work more effectively.The Client Success & Trading Support Analyst will serve as a primary point of contact for technical support...
Work at office
CoinRoutes
Doral, FL
1 day ago
IT Support MSP Level III Technician
...Company Overview If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy... ...tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for...
Work at office
Local area
Remote work
Flexible hours
TeamLogic IT, West Miami, FL
Doral, FL
2 days ago
Remote Technical Support Specialist - Internet Services
...Teleperformance USA in Florida is seeking a Technology Technical Support Specialist to serve as the primary contact for clients, handling inbound and outbound communications and resolving inquiries to ensure a positive customer experience. Role requires comfort with desktop...
Remote work
Teleperformance USA
Doral, FL
2 days ago
Customer-Driven Help Desk Technician
...Desk Technician to join our team in Miami, FL. This role handles support calls, emails, and PSA tickets while troubleshooting basic... ...users informed with updates. The ideal candidate has hands-on IT support experience, excellent communication, and a customer-service...
Itekz
Doral, FL
5 days ago
Desktop Support Technician- Central (H)
...exciting opportunity for a full-time Desktop Support Technician to work in Coral Gables, Florida... ...with senior technical staff, central IT personnel, and other support teams on departmental... ...: High School Diploma Minimum 1 year of relevant experience required Available...
Full time
Work at office
University of Miami
Doral, FL
2 days ago
GI Procedure Support Technician (On-Call)
...Pscfl in Florida is seeking a Nursing- Support professional to maintain a clean, safe patient environment and assist with nursing care. The role includes vitals, assessments, and supporting GI, dermatology, and oncology procedures under RN supervision. Responsibilities...
Pscfl
Doral, FL
2 days ago
Clinical IT Help Desk Specialist
...Revel Staffing in Miami, FL is seeking an IT Help Desk Specialist to provide day-to-day support for clinical and administrative staff in a healthcare environment. You will handle password resets, EMR/EHR access, VPN, email, and basic hardware/software troubleshooting...
Revel Staffing
Doral, FL
5 days ago
JR. A+ Field IT Engineer
...Engineering) or problem escalation. Maintains a functional understanding of company service solutions. Desk side support, concierge desk, VIP support, tier 3 hardware/software support. Effective Communications Desk-side Software Support (DSS) Qualifications 2 or more years...
Work at office
Pinnacle Group
Doral, FL
5 days ago
IT Support Specialist (Onsite Miami, FL)
...The IT Technician works under the direction of the Manager of Network Services and with... ...Information Systems team to provide technical support to the user community. Position will be... ...description below.PRIMARY DUTIESProvide Level 1 and Level 2 desktop and laptop support for...
Work at office
Flexible hours
Afternoon shift
e.biT Consulting
Doral, FL
1 day ago
Senior IT Support Specialist
...Job Summary: Serve as the senior technical resource on the IT Service Desk, providing advanced (Tier II and Tier III) support for end-user computing, Microsoft 365 services, and network connectivity. Assist with desktop administration, endpoint management, and workstation...
Work experience placement
Remote work
Educational Federal Credit Union
Doral, FL
5 days ago
IT Support Supervisor
...Job DescriptionJob DescriptionWe are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge,...
Remote work
Revel Staffing
Doral, FL
1 day ago
IT Technical Support Analyst
Position Details - IT Technical Support Analyst Job ID 640376 Title IT Technical Support Analyst Type Full-time Location West Chester, OH45069 Departments Information Technology Date Published October 29, 2026 End Date 11-12-2026 Job Description IT Technical Support...
Full time
Work experience placement
Local area
Flexible hours
Shift work
Fastenal
Westchester, FL
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Frontline Tier 1 Helpdesk Analyst (IT Support). Be the first to apply!