Communications Clerk - Part-time

Communications Clerk

The purpose of the GCISD Department of Communications Services is to support the district's mission, vision and priorities through a two-way communication approach with internal and external public that promotes the successes and accomplishments of the district and its students and staff; inform stakeholders of the objectives, policies, needs and procedures of the district; increase awareness of matters of state and national importance that affect the district; foster community support and a positive image of the district and its schools and programs; and emphasize the district's commitment to continuous educational improvement and success for every student.

The Communications Clerk dually serves as a front-desk receptionist and is a professional face and voice of Grapevine-Colleyville ISD's central administration. This position blends front-line customer service and reception duties with critical digital, clerical, logistical, and creative support for the GCISD Communications Department. The ideal candidate possesses excellent interpersonal skills, basic design capabilities, a sharp eye for detail, and the organizational agility to manage athletic media logistics alongside day-to-day office responsibilities.

Education/Certification: High School Diploma or equivalent required; college-level coursework in communications, public relations, graphic design, or journalism preferred.

1-2 years of experience in an administrative support, clerical, receptionist, or public-facing role preferred.

Special Knowledge/Skills:

• Proficiency in Google Workspace/Microsoft Office, basic website content management systems, and digital graphic design tools (Canva, Adobe, etc.).
• Strong writing, editing, proofreading and research skills
• A "customer service" mindset
• Ability to consistently meet deadlines
• Strong organizational skills
• Ability to manage multiple priority projects
• Knowledge of AP Style, preferred
• Exceptional proofreading and editing skills with attention to detail
• Initiative, positive attitude, strong work ethic and customer service mindset

Responsibilities and Duties:

1. Serve as a receptionist for the central administration office, greeting visitors, staff, and community members with a welcoming and professional demeanor.
2. Answer, filter, and route incoming phone calls to appropriate departments, providing accurate basic district information.
3. Maintain a clean, organized, and secure front lobby environment.
4. Assist the Communications Department in updating content on the backend of the official district and campus websites, ensuring information remains accurate, timely, accessible, and aligned with GCISD brand standards.
5. Perform regular broken link checks and image optimization on district and campus websites.
6. Design and create visually engaging social media graphics for district platforms to communicate timely informational updates, closures, deadlines, and community announcements.
7. Monitor, filter, and maintain all submissions sent to the general district Info email box, routing requests to relevant staff or drafting responses directly.
8. Manage process for varsity football game press requests at Mustang Panther Stadium, including reviewing media credentials from local news, sports outlets, and student journalists.
9. Serve as a proofreader and copyeditor for public-facing communication materials, including district web content, feature stories for GCISD Insight, social media posts, and press releases.
10. Manage the clerical and operational pieces of the Leadership GCISD and other community outreach programs, including maintaining ongoing communication with event sponsors, ordering supplies, and booking meeting rooms.
11. Assist with outreach to campus/department leaders, students, and families to coordinate logistical details for formal Board of Trustees recognitions.
12. Assist Communications Department with annual events (Convocation, graduation ceremonies, Walk a Mile, etc.)

Working Conditions:

This position directly reports to the Executive Director of Communications. The Communications Clerk position offers a part-time flexible schedule in coordination with the part-time Front Desk Receptionist.

Mental Demands/Physical Demands/Environmental Factors:

• Demonstrate patience, flexibility and professionalism when interacting with students, staff, parents, visitors, and members of the community
• Periods of sitting as needed to complete projects
• Maintain emotional control under stress
• Work with frequent interruptions

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Grapevine-Colleyville ISD