MedSpa Receptionist

Job Description

Job Description

Company Overview

We are a leading medical spa specializing in cutting-edge stem cell therapies for hair restoration. Our mission is to provide innovative and effective treatments to enhance our clients' well-being and quality of life.

Position Overview

We are seeking a proactive and organized individual to join our team as a Medical Spa Receptionist. As the first point of contact for our clients, the receptionist plays a crucial role in ensuring exceptional customer service and efficient office operations. This role requires strong communication skills, attention to detail, and the ability to multitask effectively.

If you are a dedicated and customer-focused individual with a passion for contributing to the health and well-being of others, we invite you to join our team at Regenicel Aesthetics .

Responsibilities

●      Greet and welcome clients in a friendly and professional manner.

●      Answer phone calls, emails, an inquiries through the CRM system and social media promptly, providing accurate information and addressing inquiries or concerns.

●      Manage social media accounts and postings

●      Schedule appointments for clients using our electronic scheduling system, ensuring optimal utilization of time and resources.

●      - Manage the office, including maintaining cleanliness and organization of treatment rooms and common areas.

●      - Coordinate with medical staff to ensure seamless patient flow.

●      Assist medical staff in setting up for customer appointments

●      - Process payments and manage financial transactions accurately.

●      Maintain sales and payment tracking reports

●      - Order and maintain inventory of office supplies, medical supplies and treatment supplies, ensuring adequate stock levels.

●      Track and process incoming shipments of supplies and inventory

●      - Assist with administrative tasks as needed, such as data entry and filing.

Qualifications

●      - Previous experience in a customer service or receptionist role preferred.

●      - Excellent communication and interpersonal skills.

●      - Strong organizational skills with the ability to prioritize tasks effectively.

●      - Proficiency in using computer applications, including MS Office and electronic scheduling

systems.

●      - Attention to detail and accuracy in handling administrative tasks.

●      - Ability to maintain confidentiality and professionalism at all times.

●      - Knowledge of medical terminology and experience in a healthcare setting is a plus.

Schedule

●      - Full-time position,

●      - M-F 9:30am to 5pm and Sat 9am to 12pm

●      - Fast-paced environment with the potential for high client volume.

●      - Opportunities for professional growth and development within the organization.

We are a leading medical spa specializing in cutting-edge stem cell therapies for hair restoration.

Company Description

We are a leading medical spa specializing in cutting-edge stem cell therapies for hair restoration.