Business Operations Analyst

Foresite is looking for a dynamic, execution-focused Business Operations Analyst to bridge the gap between technical execution and executive strategy. Reporting directly to the VP of Security Operations, you will act as a dedicated process architect and specials projects lead for our Security Operations team. What You'll Do: In this role, you won't just sit behind a desk looking at spreadsheets; you will embed directly with our security analysts and engineers. You will shadow their day-to-day workflows, map out how alerts move through our ecosystem, document "tribal knowledge" into repeatable playbooks, and identify opportunities to eliminate manual toil through process refinement and automation. Process Discovery & Shadowing: Spend dedicated time with SOC analysts, incident responders, and security engineers to understand their daily workflows, pain points, alert-handling procedures, and tool usage. Workflow Documentation: Translate chaotic, complex, or unwritten technical procedures into clear, visual swimlane diagrams, standard operating procedures (SOPs), and incident response playbooks. Continuous Improvement (CI): Analyze current-state processes to find bottlenecks, redundant steps, and alert fatigue catalysts. Propose data-driven recommendations for automation (via SOAR) or process refinement. VP Special Projects: Execute ad-hoc, high-priority projects assigned by the VP of Cybersecurity (e.g., evaluating the operational ROI of a security tool, prepping for a maturity assessment, or facilitating post-incident root-cause analysis). Metrics & Reporting: Help define, capture, and track Security Operations KPIs (e.g., Mean Time to Acknowledge [MTTA], Mean Time to Remediate [MTTR], and process error rates) to demonstrate the business value of security optimizations. Who You Are: Experience: 2+ years of experience in project management, business operations, or continuous improvement roles, ideally in a fast-paced or tech-forward environment. Cybersecurity Literacy: A strong foundational understanding of SecOps concepts (SIEM, SOAR, EDR, vulnerability patching, threat hunting, and the lifecycle of an incident). Data Literacy: Strong proficiency in data analysis. Experience with tools like SQL, Excel/Sheets (advanced), and data visualization platforms (e.g., Tableau, PowerBI, Looker) to turn data into narratives. Methodological Toolkit: Familiarity with continuous improvement frameworks (Lean, Six Sigma, or Agile/Scrum). Leadership & Influence: Exceptional communication skills with a proven ability to lead matrixed, cross-functional teams and influence without direct authority. Nice to Have: Certifications in Process/Service Management (e.g., ITIL 4, Lean Six Sigma Green Belt, or Scrum Master). Basic security certifications showing technical curiosity (e.g., CompTIA Security+, GSEC, or specialized vendor certifications). Experience participating in "Post-Mortem" or Root Cause Analysis (RCA) exercises following major operational or security incidents. Why Join the Foresite Team? At Foresite, we aren’t just another security provider—we are a mission-driven partner helping organizations navigate an increasingly complex threat landscape. Founded by passionate security practitioners, we’ve grown into a global leader in SecOps and MDR by staying true to our core value: radical transparency. When you join Foresite, you are part of a "humans-first" culture where your expertise is valued, and your well-being is a priority. We leverage our Google Cloud Premier SecOps Partnership to stay at the cutting edge, but we know that our greatest asset is our people. What We Offer: Comprehensive Health & Wellness: Robust medical insurance options to keep you and your family healthy. Employer-Covered Insurance: We fully provide employer-paid Dental coverage, as well as Short-Term (STD) and Long-Term Disability (LTD). Generous Time Off: We believe in a true work-life balance. You’ll start with 3 weeks of paid vacation, plus additional sick leave and paid company holidays. Growth & Mentorship: Access to world-class training. We support your career trajectory, whether you’re looking to deepen your technical skills or move into leadership. Impactful Work: Help protect global clients using the latest AI-enhanced security tools and GCP native technologies. #J-18808-Ljbffr Foresite MSP