Direct Support Professional II

Job Description

Job Description

Description:

Position Summary

DSP 2 is an advanced direct care role for team members who have attained additional required certifications and demonstrated competency to support individuals with higher medical needs and/or higher behavioral support needs. DSP 2 provides daily residential and community-based support to individuals receiving services. DSP 2 supports activities of daily living, skill development, community inclusion, and safe transportation while following each individual’s service plan and all Caregiver policies and regulatory requirements. DSP 2 functions and serves as an advanced direct care provider for individuals with higher acuity needs. DSP 2 is expected to apply enhanced clinical/behavioral support skills, model best practices, and help stabilize service delivery through strong documentation, situational leadership, and calm crisis response.

Essential Duties and Responsibilities

• Provide support with ADLs, housekeeping, meal prep, transportation, administering medications, and documentation.
• Provide advanced support for individuals with higher medical needs (e.g., complex medication routines, dietary/texture requirements, delegated nursing tasks where allowed by policy and licensure).
• Implement behavior support strategies consistently; respond to escalations using approved de-escalation and safety techniques.
• Serve as a peer resource/mentor for DSP 1 staff; support on-the-job coaching and modeling of documentation and care routines.
• Proactively identify risks (health, safety, behavioral, environmental) and communicate concerns to the Residential Coordinator and Area Director promptly.
• Participate in multidisciplinary coordination as requested (e.g., sharing observations for plan updates).
• Perform other duties as assigned.

Required Certifications / Competencies

• Holds and maintains required state/company certifications for advanced medical/behavioral support (specific certifications to be defined by state/program).
• Demonstrated competency supporting higher-acuity individuals, including medication competence and/or behavior support competence per program requirements.

Work Environment and Physical Requirements

• Community-based and residential settings including homes, day programs, and community locations, offering variety and the opportunity to support individuals in real-life environments rather than institutional settings.
• Active, people-centered workdays that may involve background noise, changing routines, and occasional outdoor exposure during transportation or community outings.
• Hands-on support role that may include assistance with personal care and daily living activities; occasional exposure to blood or bodily fluids may occur, with comprehensive training and required use of universal precautions.
• Physical activity throughout the shift, including standing, walking, bending, reaching, and assisting with transfers or lifting in accordance with safety protocols and training.
• Cognitive and emotional engagement, requiring sustained attention, clear communication, patience, and timely documentation to ensure continuity of care and positive outcomes.
• Team-oriented environment with access to supervisors and clinical supports, emphasizing safety, consistency, and person-centered care

Benefits:

$10,000 in tuition reimbursement annually for full-time eligible employees.

$10,000 in life insurance for all employees at no cost.

Medical, Dental, Vision, Voluntary Life Insurance, and 401K

For more information, visit our website Empowering Independence | Caregiver

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Minimum Qualifications

• High school diploma or GED.
• Valid state driver’s license and driving record that meets company insurance requirements.
• Ability to read, write, speak, and communicate effectively in English.
• Ability to complete electronic documentation and perform basic computer functions.
• Ability to lift/move up to 50 pounds and perform physically demanding work in residential/community settings

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.