Lifeguard

Job Description

Job Description

Summary of Position

Lifeguards ensure the safety of visitors at Island Waterpark by maintaining constant surveillance, actively scanning and monitoring patrons in their assigned area. Lifeguards explain safety rules to patrons, warn them about unsafe situations and enforce waterpark rules. Lifeguards are responsible for recognizing and responding to water rescues and incidents as well as rendering emergency care when necessary.

Organizational Relationships

Reports to:

Waterpark Managers, Waterpark Supervisors, Waterpark Assistant Director, Waterpark Director

Supervises:

NA

Qualifications and Skills

Basic Requirements:

• Must be at least 16 years old
• Must have open summer availability
• Must attend all physical and classroom training
• Must be safety minded and focused
• Must have strong attention to detail
• Must work well under pressure and high-stress situations
• Must be able to stay focused on tasks for long periods of time; be alert
• Excellent communication skills
• Successful completion of a criminal background check
• Preferred Requirements:
• Knowledge and application of lifeguarding surveillance and rescue techniques
• Knowledge of the principles and practices of facility rules, policies, and procedures
• Leadership qualities and guest service skills

Education and Experience

• High school diploma/GED or related experience

Duties and Responsibilities

· Safeguard and regulate conduct of waterpark patrons

· Enforce Park policies, rules, and regulations

· Rescue patrons and perform appropriate follow-up procedures, including the proper use of equipment in the performance of first aid

· Respond quickly, intelligently, and decisively in accordance with established emergency and accident procedures

· Must be alert and actively seek to prevent accidents and eliminate risk

· Must administer CPR and first aid as appropriate per incident protocols

· Provide written reports on all accidents/incidents

· Maintain proper updated safety requirements

· Attend in-service training as scheduled

· Provide customer service to patrons, including handling customer conflict and complaints, as necessary

· Perform work safely in accordance with departmental safety procedures

· Operates equipment safely and reports any unsafe work conditions or practice to waterpark leadership

• Communicate with patrons professionally and courteously to answer questions, resolve conflicts and enforce park policies and rules
• Performs other duties as assigned

Showboat Core Values

Demonstrates Showboats core values in the performance of position responsibilities:

1) Friendly Focused - we are committed to creating a fun environment that embraces families and children of all ages.

2) Kindness Focused - we demonstrate kindness in everything we do, seeking to uplift and support all of those around us.

3) Team Spirit - we foster a respectful workplace where team members work together to exceed our guest's expectations.

4) Hearts the Serve - we are driven by a passion to bring joy and happiness to the guests that we serve.

5) Take Ownership - we take full responsibility for our actions and the resulting outcomes, embracing personal accountability.