Customer Operations Associate

Customer Operations Associate

Our client is looking for an early-career professional who wants more than a desk job and is excited to learn how a customer-driven business operates from the inside out. This is a hands-on opportunity to build practical experience across customer service, order coordination, inventory, and daily operations while working alongside an experienced team. For a recent or upcoming college graduate who is curious, dependable, and ready to build a strong business foundation, this role offers valuable exposure to multiple sides of a growing operation.

This Role Offers:

• Hands-on training designed to help an early-career professional develop practical business skills.
• Broad exposure to customer service, order management, inventory, logistics, and daily operations.
• A collaborative environment where initiative, reliability, and willingness to learn are valued.
• A strong starting point for someone interested in building a long-term career in customer service, sales, operations, supply chain, or business leadership.

Focus:

• Build practical experience across customer service, order coordination, inventory support, and branch operations while learning how a local distribution business works.
• Help customers in person, over the phone, and by email, responding to questions and helping move requests toward accurate solutions.
• Enter and review customer orders, confirm key details, and communicate updates so transactions stay accurate and on track.
• Learn the product portfolio and internal processes needed to support customers with increasing confidence.
• Support inventory flow by receiving, organizing, stocking, locating, and preparing materials as needed.
• Coordinate with teammates on order readiness, pickups, and deliveries to help maintain dependable customer service.
• Participate in hands-on training across customer service, systems, products, inventory, and day-to-day business operations.

Skill Set:

• Recent college graduate or upcoming graduate. A bachelor's degree in business, sales, marketing, supply chain, operations, construction management, or a related field is helpful, but other academic backgrounds are welcome.
• Strong communicator who is comfortable assisting customers face-to-face, by phone, and through email.
• Positive, curious, dependable, and detail-oriented, with genuine interest in learning how the business operates from the ground up.
• Able to shift comfortably between customer-facing work and hands-on operational responsibilities in a fast-paced team setting.
• Basic computer proficiency and readiness to learn order-entry, inventory, and other business systems.
• Willing and able to safely lift, move, stock, and handle materials as part of regular warehouse support.
• Organized and consistent with follow-through, accuracy, and day-to-day task ownership.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services.