Implementation Coordinator

Implementation Coordinator

Hybrid 2-3x weekly in Atlanta, GA

Our client seeks an Implementation Coordinator to support the rollout of a Sales and Catering platform across hotels. The coordinator will manage hotel-level implementation tasks, track milestones, coordinate among vendors and internal teams, validate participation and billing readiness, and ensure training completion. The role will serve as a single point of contact for implementation progress and status, facilitate consultation calls to align configurations with property needs, and support early adopter efforts ahead of mandated timelines.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $35.00 to $45.00/hr. w2

Responsibilities:

• Serve as the primary contact for hotel properties during Sales and Catering platform implementation.
• Coordinate data gathering, mapping, and workbook accuracy with support teams and follow up on discrepancies.
• Track hotel-level milestones and timelines, manage implementation gates, and escalate delays.
• Verify completion of required training and e-learning prior to advancing phases.
• Communicate escalations and issues to leadership and coordinate with vendor technical resources.
• Maintain regional status updates with commercial leads and report on deployment progress.
• Validate participation agreements and property-level billing arrangements.
• Facilitate consultation calls to confirm platform configurations meet hotel needs.
• Support early adopter initiatives in defined periods to drive on-time activations.

Experience Requirements:

• Three or more years of experience in the travel or hospitality industry.
• Experience working in or with hotel sales teams.
• Understanding of hotel operations and the impact of new systems.
• Experience with PMS or hotel technology implementations.
• Delphi platform experience preferred; Salesforce familiarity valued.
• Strong communication, relationship-building, and stakeholder management abilities.
• Presentation, data analysis, and project management skills.
• Self-awareness, emotional intelligence, and the ability to influence and motivate to meet deadlines.

Education Requirements:

A university degree is preferred.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.