Substitute- Technology Support Specialist Continuous Applicant Pool

Salary : $67,745.60 - $88,379.20 Annually
Location : 380 East Aten Road, Imperial, CA
Job Type: Classified Substitute
Job Number: SUB-TSSP
Division: Information Technology
Opening Date: 07/02/2025
Closing Date: Continuous


Representative Duties

BASIC FUNCTION:
Under the direction of the Area Administrator or assigned supervisor, perform end-user, technical, printing, classroom/ instructional and clerical support in assigned area; assist in the development and implementation of support materials, training programs, research tools, and support services based on the needs of the Department.

REPRESENTATIVE DUTIES:
Assist users in the operation of various technology systems, to include computers, software and systems, peripherals, and other office and classroom/ instructional equipment; demonstrate the use of equipment and explain operational techniques; install and configure software, relocate equipment, enable network connectivity, security, troubleshooting; assist users with proper use of software and equipment; assist with other related technology services as required.

Install, adjust, maintain, and perform minor repair to a wide variety of computer, audiovisual, video, and related electronic equipment; inspect, troubleshoot, and diagnose electronic and mechanical failure or malfunctioning of equipment; disassemble equipment and replace defective parts; identify the need for major repairs and those covered under warranty.

Serve as a help desk resource to faculty, staff and administrators with respect to campus technology services, projects and other functions. Provide support to faculty who want to develop instructional web sites, online course materials, instructional technology applications, and systems. Provide trainings and workshops as required. Actively participate in planning sessions and project meetings. Prepare and manage work orders as related to assigned work area, and provide direct support to students, faculty, and staff via phone, email, work order, and in person.

Perform a variety of clerical duties in support of assigned area, including but not limited to maintaining records of work performed and inventory control; prepare and generate reports and records as needed (i.e. prepare billing reports, track printing costs and needs, monitor systems and equipment usage reports, etc.)

Organize, facilitate, and coordinate the campus printing and duplication process; ensure accurate and timely completion of projects and work order requests. Collaborate with vendors and other personnel with respect to technical support and services agreements in assigned functional area; facilitate and coordinate the delivery and implementation of products and services.

Instruct and assist faculty, staff, and students in the use and care of computer and audiovisual equipment; set up and operate audio/ video systems for the support of instructional activities and special events; deliver and pick up equipment from various locations on campus.

Train and provide direction to student workers as assigned; assign and review student work.

Perform related duties as assigned.

Please click here to view the full job description.

Minimum Qualifications

EDUCATION AND EXPERIENCE:
Any combination equivalent to: AA or AS degree in computer science, information systems, or related field or a minimum of three (3) years of experience training users and providing direct end-user technology support in an enterprise environment.

IMPORTANT: To be considered for the position applying for, applicants must submit the required items by the deadline, which include: online IVC application, current resume, and ALL unofficial transcripts (transcripts must show degree was awarded or conferred with a completion date). All attachments will be uploaded into the online application. Applications which do not include all of the required materials will not be forwarded to the screening committee for consideration. Materials submitted become property of the District and will not be returned, copied, or considered for other openings.

Supplemental Information
RANGE 21 ON THE CLASSIFIED SALARY SCHEDULE. Initial salary placement is at Step 1. Please click here to review current salary schedule.

For Additional inquiries please contact: Gina Snow
HR Recruiter
Phone: View phone number on click.appcast.io
Email:

EEO Information


Imperial Valley College is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.
Employer/employee paid medical coverage options, dental, vision, and life insurance. For additional information, click


Earned annual sick leave.


Earned annual vacation leave for classified and confidential classified employees.

Enrollment in a California Retirement System.
01


Did you read the Minimum Qualifications?

• Yes
• No

02


Substitute and/or Continuous pool positions are generated, and applications are distributed on an as needed basis. This means that while a position may not be immediately available, your application remains on file and may be considered for upcoming substitute or temporary opportunities for up to one year from the date of initial job posting. As needs arise, we will reach out to individuals in this pool based on availability, qualifications, and fit for specific roles. This position you are applying for may not be immediately available, and the purpose of this recruitment is to build a pool of candidates. Please indicate your understanding by selecting "yes" or "no."

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03


Please answer the following questions specifically and completely. These supplemental questions will be used with other application materials to screen applicants for interview. Applicants should submit at least one well-developed paragraph for each pf the supplemental questions. Answers should be thoughtful, substantive, carefully edited and may be much longer than one paragraph. If your response exceeds the maximum 600 character limit, you may continue your response by attaching an additional typed document. Please make sure to identify the questions by number. I have read and understand the above statements.

• Yes
• No

04


Supplemental Question B: How do you define Diversity? Please share an example of how your personal and professional experience have informed your perspective on diversity, equity, inclusion, and accessibility (DEIA). How do you plan to integrate DEIA in your position?
05


Supplemental Question C: Discuss your experience working with diverse populations. How do you encourage and empower individuals from all backgrounds and abilities to overcome obstacles and achieve their goals? Please provide examples to help us better understand.
06


Supplemental Question A: What in your background and experience make you particularly well suited for this position at Imperial Valley College?
Required Question