Affiliate, Community & Content Coordinator

Reports to: Head of Community & Ambassadors Location: Austin, TX (Hybrid) Type: Full-time Experience: 2-3 years preferred Reports to: Head of Community & Ambassadors About Besque Besque is a profitable, fast-growing beauty brand. We make natural oils for skin, body and hair, based on traditional formulations with deep heritage, all formulated and made in the UK. More than 550,000 customers have bought from us, and we hold an excellent rating on Trustpilot from over 11,000 reviews. Our customer is a thoughtful, beauty-engaged woman in midlife and beyond. She values products that deliver and brands that speak to her honestly, and she's most influenced by the people she trusts. In the U.S., we're building a community-driven program that brings together customers, affiliates and partners who love Besque and want to share it with others. About the Role This role sits at the center of our U.S. community. We're looking for an organized, creative and relationship-driven Affiliate, Community & Content Coordinator to be a primary point of contact for our affiliates and partners, keep product seeding, events and content moving, and make sure everyone who takes part feels supported and recognized. The role is roughly half affiliate and ambassador program, and half community, partnerships and content. Its a great fit for someone early in their career who loves beauty and wellness, understands social media and relationship-driven marketing, and is excited to join a rapidly growing brand as it expands in the U.S. Working closely with the Head of Community & Ambassadors, you'll help bring our affiliate and community strategy to life, from recruiting and onboarding affiliates to engagement, product seeding, content, partnerships, events and program tracking. We're looking for a strong executor and natural relationship builder: highly organized, resourceful, digitally savvy and excited to jump in wherever needed as the brand grows. What You’ll Do Affiliate & Ambassador Program Support the day-to-day execution of Besque's affiliate and ambassador program Identify, recruit and onboard new affiliates and ambassadors, including engaged customers, creators and community members who could be strong future partners Build genuine relationships with our affiliate community and serve as a responsive point of contact Support affiliates from onboarding and activation through ongoing engagement, recognition and retention Help execute affiliate communications, promotions, incentives, product launches and campaigns Create and maintain affiliate education, FAQs and program resources that help our community share Besque successfully Help ensure affiliates and creators follow disclosure guidelines and brand claims standards Maintain affiliate records, outreach and follow-ups Assist with testing new program ideas, incentives and community initiatives Track affiliate activity, sales, content and key program metrics, and assist with regular reporting Community & Partnerships Help build meaningful connections between Besque customers, affiliates, creators and brand advocates Support community initiatives that deepen engagement and strengthen relationships with the brand Identify and manage relationships with strategic partners, community leaders and organizations aligned with Besque and our customer Coordinate product seeding, gifting, affiliate kits and campaign mailings across the program, events and partnerships Support events, pop-ups and brand experiences Help recognize and celebrate affiliate and community successes Content & Creator Support Partner with the Head of Community & Ambassadors on content, supporting hands-on creation at events and activations as well as content secured from affiliates, partners and customers Identify compelling UGC, testimonials, before-and-afters and real customer stories from the Besque community Manage content requests end to end: outreach, product shipping, follow-up and tracking what has been received Secure signed content releases and usage permissions before anything is shared or published Capture simple, authentic photo and video content at events, activations and local shoots Help coordinate local content shoots and videographers Keep an organized, searchable content library (by person, product, event and usage rights) so the team can find and reuse assets quickly Track content volume and performance, including assets received, usable assets, reviews and organic mentions, for regular reporting Stay current on beauty, wellness, social and creator trends and bring fresh ideas to the team Who You Are You have approximately 2-3 years of experience in affiliate marketing, influencer/creator marketing, community, social media, direct sales, PR, e-commerce, marketing or a related field You’re genuinely interested in beauty, skincare and wellness You’re highly organized and can keep multiple projects, people and deadlines moving at once You’re a natural relationship builder and enjoy connecting with people online and in person You understand social media and have a good instinct for authentic, engaging content You’re comfortable capturing simple photo and video content on your phone You’re a strong written and verbal communicator You’re proactive, resourceful and comfortable taking ownership You’re comfortable learning new technology and marketing platforms You enjoy a fast-moving environment where priorities can evolve quickly You’re based in the Austin area and comfortable with a hybrid schedule and attending local events, including occasional evenings and weekends Especially Valuable Experience Direct sales or social-selling experience, either in the field or on the corporate side Understanding of affiliate compensation, incentives, recognition and relationship-driven selling Affiliate, ambassador or referral programs Influencer or creator marketing Community management Beauty, skincare, wellness or lifestyle brands Shopify or other e-commerce platforms Affiliate or influencer marketing platforms Canva and basic photo/video editing Product gifting and seeding programs What We Offer Competitive salary and benefits package The opportunity to help build Besque's U.S. community from the ground up as part of a fast-growing brand Besque is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Besque