Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Customer Experience Operations Manager

Hover

Job Title

Get new jobs like this in your inbox

We'll email you when Hover posts a job like this one.

Create alert

indicates a required field

Hover
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Customer Experience Operations Manager in New York, NY vacancy
  • $135k - $167k

     ...Hover's Inbound Customer Experience Team Leadership Opportunity Hover's Inbound Customer Experience...  ...empathy. You'll take the reins of an operation that's already thriving: a ~50-person...  ...on every channel. You'll manage the day-to-day health of the outsourced... 
    Senior
    Full time
    Work at office
    Local area
    Flexible hours
    Shift work

    Almaz Capital

    New York, NY
    1 day ago
  • $132k - $163k

     ...commitment to serving our customers, communities, and...  ...you Hover's Customer Experience team is at an...  ...team includes US-based Senior Specialists who handle...  ...day and hit our core operational KPIs. You will contribute...  ..., knowledge management, integrations, evaluations... 
    Senior
    Full time
    For contractors
    Work at office
    Local area
    Flexible hours

    3M HEALTHCARE

    New York, NY
    1 day ago
  • $112,000 - $181,000 per day

     ...A AI-native employee management platform that runs itself...  ...ever surface to a customer. Backed by $25M from Sound...  ....This is the first Senior CX Manager role at the...  ...decides what great customer experience looks like, builds the...  ...: 58 years in support operations or customer-facing... 
    Senior

    Affinity Executive Search

    New York, NY
    5 days ago
  • $95k - $150k

    RADAR seeks a Senior Manager of Customer Experience in New York, NY. This role focuses on leading a team to support the implementation and adoption...  ...Responsibilities include managing customer relationships, driving operational standards, and translating feedback into enhancements.... 
    Senior

    RADAR

    New York, NY
    2 days ago
  • $150.1k - $227k

    To get the best candidate experience, please consider applying for...  ...where humans with agents drive customer success together. Here,...  ...Salesforce.The Customer Success Manager (CSM) is a versatile expert...  ...maximize social impact and operational efficiency. Candidates should... 
    Senior
    Full time
    Work at office
    Flexible hours
    Shift work
    3 days per week

    Salesforce

    New York, NY
    2 days ago
  •  ...data-driven, and at real scale — this is the role. As Sr. Manager of Customer Experience at Suno, you’ll own our customer support function end-to...  ...fix upstream in the product. Build and iterate on operational processes that make the team faster, more consistent, and... 
    Senior
    Full time
    Work at office
    Local area

    Menlo Ventures

    New York, NY
    1 day ago
  • Overview Customer Experience Operations Associate Project Manager Job Openings Customer Experience Operations Associate Project Manager About the job About the Job Thank you for your interest in Axionova Engineering Ltd. Recruiting the right talent is essential to achieving... 
    H1b
    Remote work

    Axionova Engineering Limited

    New York, NY
    5 days ago
  • $166.5k - $185k

     ...in their industry. With customers representing some of the...  ...advantages for everyday business operations.With offices in San...  ...using our AI platform. As a Senior Customer Engagement Manager (L5) specializing in our...  ....About You:6-8+ years of experience working directly within... 
    Senior
    Work at office
    Flexible hours

    Instabase

    New York, NY
    1 day ago
  • $163.2k - $220.8k

     ...highly professional, responsive service experience. The Client Service team has a...  ...improvements in how we work. We are seeking a Senior Manager to support the execution of our...  ...structured for immediate administrative and operational success.Partner with Finance, IT,... 
    Senior
    Full time
    Immediate start
    Worldwide

    Wilson Sonsini Goodrich & Rosati

    New York, NY
    5 days ago
  • $130k - $150k

     ...’s platform transforms complex benefits experiences into intuitive, seamless, and ongoing interactions...  ...hiring a self-motivated and data savvy customer advocate with a natural ability to build...  ...about building relationships and managing stakeholders as your authentic self... 
    Senior
    Work at office

    Nayya Health

    New York, NY
    4 days ago
  • $134k - $252k

     ...your mark, come join us.THE ROLEAs a Senior Customer Success Manager (CSM), you will serve as a trusted...  ...the Everpure and Portworx experience for our clients. You'll build strong...  ...heard and issues are resolved.Lead key operational and growth reviews to ensure smooth... 
    Senior
    Work at office
    Flexible hours

    Pure Storage

    New York, NY
    4 days ago
  • $25 per hour

     ...leader of Asset Servicing, facilitating senior executive engagement with clientsContinue...  ...equivalent combination of education and experience is required. Advanced/graduate degree...  ...professional experience, preferably in client management roles with commercial accountability for... 
    Senior
    Temporary work
    Worldwide
    Flexible hours

    The Bank of New York Mellon

    New York, NY
    2 days ago
  • $153.85k - $181k

     ...infrastructure that founders use to manage equity, fund managers use to...  ...how private capital operates. Recognized by Fortune, Forbes...  ...WithWe’re looking for exceptional Customer Success Managers to own and...  ...outcomes. Using your experience, you will collaborate with product... 
    Senior
    Full time
    Contract work

    Carta

    New York, NY
    4 days ago
  •  ...providing practical, engaging learning experiences, DataCamp equips learners and organizations...  ...action, transparency, ownership, and customer focus. We are seeking individuals that thrive...  ...encourage you to apply!Responsibilities:Manage the customer lifecycle from onboarding... 
    Senior
    Work from home
    Flexible hours

    DataCamp

    New York, NY
    5 days ago
  • $115k - $125k

    Senior Customer Success ManagerDrive CB Insights' growth as part of our...  ...Insights Senior Customer Success Manager (or as known at CB Insights,...  ...and/or customer success experience, preferably within enterprise...  ...principles are like an operating system for our culture. Use... 
    Senior

    CB Insights

    New York, NY
    4 days ago
  • $120k - $140k

     ...location, no matter who, what, or where a customer is. With 30 offices across the globe...  ...care deeply about delivering great client experiences. Experience with DSPs, mobile...  ...of experience in customer success, ad operations, or programmatic campaign managementDeep... 
    Senior
    Work at office
    Local area
    Remote work
    3 days per week

    Captify

    New York, NY
    5 days ago
  • $125k - $150k

     ...VTS’s retention engine. As a Senior CSM, you aren't just managing accounts—you are partnering with...  ...how their businesses operate.With the support of powerful data...  ...ensure an elite, unified client experience.Be the Voice of the Customer: Serve as the ultimate internal... 
    Senior
    Work at office
    Worldwide
    Flexible hours

    VTS (View The Space)

    New York, NY
    4 days ago
  • $115k - $170k

     ...values: Do the Right Thing, Customer Success, Employee Success, and...  ...patients through AI-powered experiences. We partner with the world's...  ...isn't a traditional account management role—you'll serve as a...  ...conversation with our group's Senior Leader.Once all interviews are... 
    Senior
    Work at office
    Local area
    Remote work
    Work from home
    3 days per week

    Veeva Systems

    New York, NY
    1 day ago
  • $121.7k - $152.1k

     ...Senior Customer Support Operations Readiness Program Manager San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States In...  ...needs. What We're Looking For: ~3-5 years of experience in operations readiness, support operations, enablement... 
    Senior
    Remote work

    Mercury

    New York, NY
    2 days ago
  • $80k - $140k

     ...brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies...  ...directly impact millions of customer experiences, drive marketplace innovation, and...  ..., data-driven decision making, and operational excellence to enhance the vendor experience... 
    Senior
    Work at office
    Local area
    Flexible hours

    Amazon

    New York, NY
    3 days ago
  • Senior Customer Success ManagerThis role has been designated as ‘Remote/...  ...We have the flexibility to manage our work and personal needs....  ...understand their business goals, operational priorities, and desired...  ...customers are receiving consistent experience throughout the entire... 
    Senior
    Full time
    Work experience placement
    Local area
    Immediate start
    Remote work
    Work from home

    Hewlett Packard Enterprise

    New York, NY
    19 hours ago
  • $110k - $130k

     ...and growth among valued customers by understanding their business...  ...them succeed?As a Senior Customer Success Manager at Smartly, you'll take ownership...  ..., and scaling the operations of an ambitious growth company...  ...paid digital advertising experience (Meta, Pinterest,... 
    Senior
    Work at office
    Worldwide
    3 days per week

    smartly

    New York, NY
    3 days ago
  • $104.33k - $156.49k

     ...trusted data becomes a transformative force for business and society. The ChallengeWe are looking for a  Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of... 
    Senior
    Work experience placement
    Work at office
    Local area
    Worldwide
    Flexible hours
    3 days per week
    1 day per week

    OneTrust

    New York, NY
    4 days ago
  •  ...informed, and decisive. Pursue excellence everyday We raise the bar with leadership, confidence, and action—for the industry, our customers, our business, and each other. Embrace the journey , together The work we do is never done. We don’t shy away from what’s hard — we... 
    Senior

    CreatorIQ

    New York, NY
    5 days ago
  •  ...A leading tech company in New York seeks a Sr. Customer Success Manager to enhance customer satisfaction and loyalty. The ideal candidate will have at least 5 years of B2B SaaS experience, focusing on organic marketing strategies. Responsibilities include managing customer... 
    Senior

    Conductor

    New York, NY
    5 days ago
  •  ...Storylane is seeking a Customer Success Manager to onboard and expand their customer base in the United States. The role requires over 3 years of experience in B2B SaaS Customer Success and strong communication skills. You will be responsible for leading enterprise onboarding... 
    Senior
    Remote work

    Storylane Inc

    New York, NY
    2 days ago
  • A leading employee advocacy platform is seeking a Senior Customer Success Manager to manage enterprise accounts in the U.S. You will build relationships with marketing executives, lead strategic business reviews, and focus on customer growth. Ideal for candidates with 5... 
    Senior

    EveryoneSocial

    New York, NY
    5 days ago
  •  ...Salesloft is seeking an experienced Senior Customer Success Manager to ensure successful product adoption and retention for enterprise customers...  ..., and lead webinars and trainings while owning the customer experience end-to-end in a remote US setting. #J-18808-Ljbffr
    Senior
    Remote work

    Doist

    New York, NY
    1 day ago
  •  ...Zeta Global is seeking a Senior Customer Success Manager in the United States to lead a portfolio of client relationships, drive strategic campaigns...  ...for expansion. You will collaborate with Operations, Analytics, and Product to ensure campaigns launch flawlessly... 
    Senior

    Zeta Global

    New York, NY
    5 days ago
  •  ...firm in the United States is seeking a Customer Success Manager to drive customer adoption and...  ...candidates should possess at least 5 years of experience in technical customer success roles,...  ...to communicate effectively with senior executives. The firm's commitment to... 
    Senior

    Swooped

    New York, NY
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Customer Experience Operations Manager. Be the first to apply!