Production& Fulfillment Technician

Job Description

Job Description

Production & Fulfillment Technician

Employment Type: Full-time, on-site, Itasca IL

Schedule: Monday through Friday, regular business hours

Compensation: $21.00-$26.00 per hour, based on experience and skill level

Reports To: Production, Operations, or Warehouse Manager

Role Focus: Lighting assembly, product configuration/testing, sample handling, packaging, shipping, and warehouse support

Position Summary

Our client is seeking a hands-on Production & Fulfillment Technician to support assembly, testing, configuration, packaging, and shipping of lighting products and contract manufacturing projects. This role is ideal for someone mechanically inclined, detail-oriented, comfortable with physical work, and able to move between production, quality control, sample handling, and warehouse/shipping responsibilities.

Key Responsibilities

• Assemble lighting products, components, smart controllers, samples, and large-format fixtures according to work instructions, drawings, photos, bills of material, or direction from management.

• Configure product IP settings and perform basic setup of network-enabled lighting or control products.

• Perform sample product check-in, including receiving, labeling, organizing, documenting condition, and routing samples to the correct area.

• Conduct sample product quality testing, including visual inspection, basic functional testing, power-up checks, configuration checks, and reporting defects or concerns.

• Support contract manufacturing work, including assembly, modification, packing, staging, and general labor for customer-specific lighting projects.

• Build pallets, crates, and protective packaging for large or fragile lighting fixtures.

• Prepare finished goods for shipment, including packaging, labeling, staging, documentation support, and assisting with carrier pickup.

• Load, unload, move, and organize materials, fixtures, samples, and finished products using safe handling practices.

• Assist with inventory organization, product handling, cycle-count support, and warehouse organization as needed.

• Maintain clean, safe, and organized work areas.

• Follow safety procedures and use tools, ladders, carts, pallet jacks, and other equipment appropriately.

• Communicate production issues, damaged goods, missing parts, failed tests, shipment concerns, or safety issues to management promptly.

Key Performance Indicators / Success Measures

Success in this role will be measured by safety, accuracy, quality, productivity, and dependable support across production and fulfillment. Expected performance measures include:

• Assembly accuracy against work instructions, drawings, photos, and customer/project requirements.

• Low rate of rework, failed tests, damaged goods, mislabeled items, and shipping errors.

• Timely completion of assigned assembly, testing, packaging, staging, and shipment tasks.

• Accurate sample check-in, labeling, documentation, and routing.

• Reliable completion of functional, visual, power-up, and configuration checks before product release or shipment.

• Safe handling of large fixtures, pallets, crates, tools, ladders, carts, pallet jacks, and packaging materials.

• Clean and organized work area, with tools, materials, samples, and finished goods stored properly.

• Prompt escalation of missing parts, defects, damaged goods, configuration problems, or shipment concerns.

• Dependable attendance, flexibility across departments, and positive teamwork in a small-business environment.

Required Qualifications

• Ability to follow written and verbal instructions accurately.

• Strong attention to detail for assembly, quality testing, labeling, documentation, packaging, and shipment accuracy.

• Comfort using hand tools, basic power tools, measuring tools, packaging materials, and standard warehouse equipment.

• Basic computer comfort for documentation, labels, email, and simple product configuration tasks.

• Ability to work safely around tools, pallets, crates, fixtures, packaging materials, and warehouse/production equipment.

• Dependable, organized, and willing to help across departments in a small-business environment.

Preferred Qualifications

• Experience in assembly, manufacturing, warehouse, shipping, lighting, electrical, trades, staging, installation, or related hands-on work.

• Experience packaging, crating, palletizing, labeling, staging, or shipping large or fragile products.

• Basic familiarity with networking concepts, IP addresses, or configuration of connected devices.

• Forklift, pallet jack, or material-handling experience.

Tools, Equipment, and Materials

• Hand tools, power tools, measuring tools, ladders, carts, pallet jacks, packaging materials, pallets, crates, labels, lighting products, smart controllers, samples, and standard office/warehouse computer equipment.

Physical Requirements

• Ability to stand, bend, reach, lift, carry, push, pull, and work with large products throughout the day.

• Ability to lift up to 50 lbs. independently and heavier items with assistance or equipment.

• Comfort working around pallets, crates, tools, packaging materials, and warehouse/production equipment.

• Ability to perform repetitive assembly, packaging, labeling, and material-handling tasks safely.

Compensation & Benefits

• $21.00-$26.00 per hour, depending on experience and skill level.

• Healthcare insurance.

• Dental and vision insurance.

• 401(k) with 3% safe harbor contribution.

• Paid time off.

Work Environment

This is an on-site position in Itasca, Illinois. The role supports a small, fast-moving team and requires flexibility across assembly, testing, sample handling, packaging, shipping, warehouse organization, and general production support.

Pay Details: $21.00 to $26.00 per hour

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.