Operations Manager

Operations Manager

The Operations Manager must be able to respond, sell, and successfully manage water mitigation projects for commercial projects.

Other Responsibilities Include

• Managing all communications with insurance carriers and clients regarding mitigation
• Accurately tracking payroll of our employees and contracted workers
• Following established safety rules and regulations
• Maintaining a safe and clean environment for the employees
• Establishing and maintaining relationships with agents and adjustors
• Training and guiding the mitigation technician team members through the mitigation process
• Monitoring guidelines and profitability of specific insurance programs
• Creating accurate scopes of work and creating profitable estimates based on this scope of work
• Evaluating team member performance
• Completing necessary paperwork to record all job notes and utilizing proprietary software
• Any other duties assigned by the manager

Qualifications

Either Associates Degree or equivalent 2-3 years of experience in emergency mitigation services required

IICRC certification in Water (WRT), Advanced Structural Drying (ASD)

Xactimate experience preferred

Excellent computer skills, including but not limited to: MS-Excel, Word, and Outlook

Willingness to work on-call rotation to handle water losses

Ability to understand and comply with all policies and procedures., attendance, conduct and so forth as documented in the Employee Handbook.