Cruise & Travel Advisor

About the job Cruise & Travel Advisor


Are you passionate about cruising and helping others plan unforgettable getaways? We are seeking a driven and service-oriented Cruise Vacation Consultant to join our growing travel team. In this role, you'll assist clients in designing their perfect cruise vacations-from choosing the right itinerary to securing onboard experiences. If you love talking travel and providing top-tier service, this opportunity is for you!

Key Responsibilities:
• Guide clients through cruise options, destinations, and packages to create tailored vacation experiences.
• Assist with bookings, modifications, and cancellations while adhering to vendor and company policies.
• Provide detailed information on cruise lines, ships, ports of call, excursions, and travel requirements.
• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Ensure a seamless client experience from initial inquiry to post-cruise follow-up.
• Maintain accurate records of interactions, quotes, and confirmed bookings.
• Stay up to date with cruise industry trends, promotions, and partner offers.
• Collaborate with internal team members to enhance overall client satisfaction.

Qualifications:
• Must be at least 18 years of age and reside in the United States.
• Previous experience in travel sales, hospitality, or customer service (cruise experience is a plus).
• Excellent communication and interpersonal skills.
• Self-motivated with the ability to manage multiple clients and deadlines.
• Tech-savvy and comfortable using booking platforms and CRM tools.
• Strong attention to detail and a problem-solving mindset.

What We Offer:
• Access to industry-leading cruise vendors and exclusive travel perks.
• Ongoing training and mentorship in the travel and cruise industry.
• Flexible, remote work environment with unlimited earning potential.
• Supportive team culture focused on collaboration and growth.