Contents Technician

Contents Technician

For over 50 years, Modernistic has provided our community with exceptional cleaning and restoration services throughout Michigan. Our family-owned company has six locations and is growing! At Modernistic, we have a company culture focused on customer delight, which means we strive to go above and beyond for our customers and our co-workers! If you thrive in a fast-paced work environment, take pride in your work, enjoy being physically active on the job and meeting new people, this is a great career opportunity for you!

Our Grand Rapids, MI location is currently looking for a Contents Technician to join our growing Mitigation team. This position plays a critical role in restoring customer's personal property after fire, water, and smoke losses. As a Contents Technician, you will partner with Project Managers to lead and manage all aspects of contents restoration, including inventory, pack-out, cleaning, and return of customer's personal property. The ideal candidate is organized, detail-oriented, and takes pride in providing compassionate, high-quality service during our customer's time of need.

Benefits

• Affordable Health Insurance for You and Your Family!
• Dental & Vision Insurance
• Life Insurance
• Short & Long Term Disability Insurance
• Pet Insurance
• 401(K) with Company Match
• Paid Time Off & Paid Holidays
• On Demand Pay
• Employee Discount
• Employee Assistance Program (EAP)
• Ability to Grow

Responsibilities

• Delight customers by providing outstanding customer service in their homes and businesses
• Keep vehicle clean, organized and stocked with necessary equipment and supplies
• Maintain a clean, safe, and organized work environment
• Communicate daily with Project Managers
• Documentation/photos of pre-existing damage
• Pack, inventory, photograph, and document household and commercial contents
• Carefully move, load, and transport contents to and from job sites and storage facilities
• Clean, deodorize, and restore contents affected by fire, smoke, water, or mold
• Properly label, wrap, and store items using industry standards
• Perform pack-backs and reinstallation of contents once restoration is complete
• Complete accurate inventory records and job documentation
• Follow company procedures, safety protocols, and insurance guidelines
• Perform mitigation services to IICRC standards as needed
• Emergency On-Call rotation
• Perform contents responsibilities at our other locations as needed

Requirements

• Previous Contents experience required
• Previous Mitigation experience preferred (Water, Fire & Mold Remediation)
• Friendly, cooperative and positive attitude
• Excellent verbal and written communication skills
• Valid Michigan driver's license and clean driving record
• Chauffeur's License and DOT Certification are a plus
• Ability to pass a drug screening & background check
• Ability to move or lift 50 lbs. or more
• IICRC certification is a plus, but not required

We look forward to meeting you! We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.