F&B Support Staff

GENERAL SUMMARY

The F&B Support Staff role is a dynamic, cross‑functional position designed to elevate service standards across all Food & Beverage outlets, including dining rooms, poolside service, bars, and event spaces. This position ensures all support functions—hosting, bussing, food running, and bar backing—are executed at a high standard, allowing service teams to operate efficiently and consistently. This is a seasonal role with an expected offboarding date on or before September 11, 2026.

OUR CULTURE

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture.” Our Mantra Respect the Past Accept Responsibility Pay it Forward Our Actions We Live By Keep It Real. Always. Think Ahead. Be an owner. Stay Humble. Hustle Harder. One Team. One Voice. Be Curious. Ask Why. Pete’s Promise Service Forward Ruthlessly Consistent Do the Right Thing

ESSENTIAL JOB FUNCTIONS

Maintain a proactive, team‑first mindset: “How can I help?” Provide coverage for 10‑minute breaks and 30‑minute meal periods Ensure all service areas meet cleanliness and presentation standards Anticipate operational needs and respond quickly to service demands Support both à la carte dining and private events as needed Communicate effectively with FOH and BOH teams to ensure smooth service flow Active participation in events, programs, meetings, and training Represent the club in a professional manner through image, dress, communication, and immediate follow‑through and response. Schedule varies and may require weekend and holiday hours, days, and evenings.

PRE‑AND POST‑SHIFT

Set up host stands, expo areas, service stations and event setup Stock condiments, napkins, utensils, and service supplies Ensure dining areas, bars, and service stations meet outlet standards Assist with buffet maintenance Participate in pre‑service meetings Review menu updates, service notes, and event details Align with team on staffing and operational priorities Break down and clean service stations, bars, dining and event stations Restock and reset for the next service period Complete polishing, stocking, and sanitation duties Ensure all areas are left in clean, organized, and operational condition

HOST SUPPORT

Greet members and guests with professionalism and warmth Manage reservations, waitlists, and table assignments Communicate accurate wait times and table readiness Coordinate seating flow based on service capacity Support guest inquiries and ensure smooth transitions to service staff

FOOD RUNNER / EXPO SUPPORT

Deliver food promptly and accurately from kitchen/expo to guests Ensure proper presentation and correct table placement Communicate with kitchen and service staff regarding timing and special requests Restock expo lines and maintain cleanliness of the pass Assist with light polishing, roll‑ups, and station readiness during slower periods

BUSSER SUPPORT

Clear and reset tables efficiently to maintain table turn times Transport dishes, glassware, and linens to appropriate areas Maintain cleanliness of dining areas, including floors, chairs, and surrounding spaces Reset tables to outlet‑specific standards Support servers with guest needs (water refills, extra settings, etc.)

BAR BACK SUPPORT

Maintain bar cleanliness and organization throughout service Restock glassware, ice, garnishes, and bar products Assist bartenders with replenishment of spirits, beer, and wine Ensure bar stations remain fully stocked and service‑ready Support glass polishing and bar breakdown at end of shift

BREAK COVERAGE

Rotate into roles to ensure all staff receive compliant meal and rest breaks Maintain seamless service levels during team member absences

QUALIFICATIONS

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Skills & Knowledge Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures; ability to effectively present information and respond to questions from children, managers, associates, members, and the public. Ability to identify problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.

EXPERIENCE

Minimum one (1) year of Customer Service experience (food service industry experience preferred) Demonstrated proficiency in Host, Busser, Food Runner, and Barback duties State Food Handler Certification Responsible Beverage Service (RBS) state certification Professional, friendly manner and excellent customer service attitude and abilities Strong verbal communication and conflict resolution skills Enthusiastic, responsible, and dependable team player Self‑motivated, takes initiative, anticipate the needs of others and willing to acquire new skills Strong multitasking and adaptability across multiple service roles Well organized, detail oriented and high cleanliness standards

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand for extended periods; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear. The associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. The noise level in the work environment is usually moderate. An Equal Opportunity Employer The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race (including all traits historically associated with race, such as hair texture and protective hairstyles), color, religion, creed, sex (including pregnancy, childbirth or related medical conditions, breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS‑related condition, or persons who are victims of domestic violence.

ESTIMATED BASE PAY RANGE

$26.00 / hour

OTHER COMPENSATION AND BENEFITS

At the Bay Club, we offer programs and perks that cultivate a healthy and active workplace environment. Here are the perks you can expect in your benefits package: Club Membership Competitive Compensation Discounts on club services and amenities Continuing Education Community Involvement Paid Time Off* Health Insurance* *Offered to Full‑Time associates. Full‑Time status eligibility starting at 25 average hours of work per week.

ADDITIONAL COUNTY ORDINANCES

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #J-18808-Ljbffr The Bay Club Company