Data Center Training Manager

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

As a Data Center Training Manager,you'llmanage comprehensive training operations for data center accounts while serving as the primary resource for operating procedures and work instructions. This role oversees the development and delivery of technical training programs, ensures documentation accuracy and version control, andmaintainsall staff competencies and certifications for safe, efficient operation of mission-critical infrastructure.You'llcoordinate with clients and stakeholders to keep procedures current, track compliance, and build technical capabilities across operations teams.

Your day-to-day tasks will include:

• Maintaining and updating operating procedures and work instructions for data center operations, ensuring documentation accuracy, version control, and accessibility while coordinating approvals and signoffs with stakeholders

• Overseeing training operations including scheduling, resource coordination, and program delivery while managing training calendars, instructor assignments, and facility requirements across data center facilities

• Designing and delivering hands-on training programs covering power distribution, cooling infrastructure, fire suppression, security systems, and environmental monitoring while engaging vendors for specialized training

• Implementing mandatory safety training programs including electrical safety, confined space procedures, and emergency response protocols while tracking compliance status and certification renewal schedules

• Leading training coordinators, technical instructors, and support staff by providing coaching,establishingperformance standards, and ensuring consistent, high-quality training delivery

• Developing competency-based assessments and practical evaluations whilemaintainingcomprehensive training records, certification tracking, and performance documentation for regulatory compliance

• Collaborating with operations managers, engineering teams, and HR personnel to align training programs with businessobjectiveswhile tracking procedure compliance andidentifyingdocumentation gaps

Required Qualifications:

• Bachelor's degree in Engineering, Education, or related technical fieldrequired

• 4+ years of experience in technical training, data center operations, or facilities management

• Proven leadership experience managing training teams and coordinating complex training initiatives

• Strong presentation and communication abilities to translate technical concepts into effective training materials for diverse audiences

• Excellent project management and organizational capabilities for managing multiple training programs, tracking compliance requirements, andmaintainingdetailed documentation

• Proficiencywith training management systems and Microsoft Office applications for program administration and reporting

• Experience with documentation control, version management, and procedure development processes

Preferred Qualifications:

• Professional training certifications (CPTD, ATD) or data center credentials (DCCA, EPI)

• Solid understanding of data center infrastructure, electrical systems, HVAC technologies, and safety protocols

• Experience with training program development, adult learning principles, and various instructional methods including classroom, online, and hands-on delivery

• Familiarity with learning management systems, simulation software, and digital learning platforms

• Knowledge of regulatory compliance requirements and safety qualification standards for data center operations

• Experience conducting technical assessments toidentifyskill gaps and develop targeted training interventions

• Background in stakeholder collaboration and aligning training programs with operational excellence goals

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.