Restaurant Manager

Job Description

Job Description

Cherokee Grill is looking for a Restaurant Manager for their Gatlinburg location!

A Manager is a leader who plays an important role in the support and decision making for our restaurants. This individual is organized and displays excellent communication skills.

Benefits include Medical, Vision, Dental, 401k, Group Life, Disability and Meal Discounts.

Primary Responsibilities:

• Establishes Guest Service and satisfaction as a priority through personal example
• Respond to Guest complaints and resolves them in a way that ensures the Guest will return again quickly and ensures that every Guest leaves happy before leaving building
• Assist the Management Team with recruiting, retaining, training and developing both FOH/BOH staff who are enthusiastically dedicated to delivering the highest level of Hospitality to the Guest
• Assist Management Team in executing all plans to improve Guests' restaurant experience and increase Guest loyalty
• Assist the Management Team in achieving targeted budgets, goals and objectives
• Assist the Management Team in community involvement programs and marketing runs
• Assist the Management Team to ensure the profitability of restaurant operations by operating within cost of goods and labor productivity guidelines without compromise to providing quality food and exceptional service
• Assist Management Team in controlling other direct operating expenses such as utilities, small-wares, etc., to minimize expense without adversely affecting operations
• Manage others work safely by being alert and taking action regarding safety hazards
• Ensure that all daily restaurant paperwork is completed accurately and on a timely basis including but not limited to: daily sheets, payroll, purchase orders, bank deposits, employment-related forms, etc.

Requirements:

• 2-5 years of Casual Dining, Upscale Casual Dining or Fine Dining Experience
• Strong leader with a positive attitude, enthusiasm and a passion for Hospitality
• Excellent communication skills and a strong attention to detail
• Outstanding leadership skills with the ability to effectively communicate, train and develop your team