Customer Service Representative - State Farm Agent Team Member

Future Opening: Customer Service Representative - State Farm Agent Team Member Part Time • Rutland - VT Replies within 24 hours Opportunity for advancement ROLE DESCRIPTION: Join a leading Rutland insurance agency serving the community since 1998. We’re known for responsive service and strong customer relationships—see our Google reviews for customer feedback. WHAT YOU'LL DO: Answer inbound calls/emails/texts and resolve policy questions with empathy and accuracy Process policy changes and respond to billing questions Support claims reporting and follow up to ensure timely communication Document every interaction in our agency management/CRM system Identify opportunities to improve coverage and connect customers with a licensed producer when appropriate WHAT WE'RE LOOKING FOR: 0-1 year customer service experience (insurance preferred, not required) Strong phone presence, clear writing skills, and high attention to detail Comfort juggling multiple tasks in a fast-paced, customer-facing environment Willingness to obtain/maintain required insurance license(s). (We'll support training) WHY THIS ROLE: Stable, reputable agency with long-term customers and a supportive team Clear growth path into licensed producer/sales for motivated candidates Competitive pay with higher starting rates for relevant insurance experience Compensation: $20.00 - $23.00 per hour Apply: Send in your resume and why you are interested. Selected candidates will complete a short phone screen. #J-18808-Ljbffr