Concierge

Unit Secretary/Concierge at Lincolnwood Rehabilitation and Healthcare Center

Join our team at Lincolnwood Rehabilitation and Healthcare Center as a Unit Secretary/Concierge.

Full-time, Monday-Friday, 10 am-6 pm

$20-22/hour

At Lincolnwood Rehabilitation and Healthcare Center, we believe that effective communication, organization, and administrative support are essential to delivering safe and efficient resident care. Guided by our core values of Passion, Respect, and Excellence, the Concierge plays a key role in supporting the nursing unit through clerical, communication, and coordination functions.

Responsibilities for Concierge:

• Provide clerical and administrative support to the nursing unit and clinical staff.
• Maintain accurate, organized, and up-to-date resident records and unit documentation.
• Assist with communication between nursing staff, physicians, families, and other departments.
• Manage phone calls, messages, and correspondence promptly and professionally.
• Support scheduling, tracking forms, and maintaining unit organization and workflow.
• Ensure supplies, forms, and office materials are properly stocked and available for use.
• Maintain confidentiality of all resident and facility information in accordance with HIPAA and facility policies.
• Assist with general administrative tasks to support efficient unit operations.

Qualifications for Concierge:

• High school diploma or GED required.
• Minimum of one (1) year of related experience as a Concierge and/or equivalent combination of education and experience.
• Strong organizational skills with the ability to multitask and work independently.
• Must demonstrate patience, tact, a cheerful disposition, and enthusiasm.
• Proficiency in Microsoft Office Suite required.
• Must have compassion for and a desire to work with the elderly population.

Our Core Values in Action

Passion – Supporting resident care through accurate, timely, and organized administrative support.

Respect – Communicating professionally and treating all residents, families, and staff with dignity.

Excellence – Ensuring efficient unit operations through attention to detail, organization, and reliability.

Benefits for a Concierge:

• Tuition reimbursement
• Employee referral bonus
• Health, vision, and dental benefits
• 401(k) with match
• Employee engagement and culture committee
• Company-sponsored life insurance
• Employee assistance program (EAP) resources

Join our team at Lincolnwood Rehabilitation and Healthcare Center, a 200-bed Sub-Acute, and Long-Term Care facility where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference. Here, you'll be part of a collaborative and dedicated team that prioritizes professional growth, work-life balance, and a culture of appreciation. If you're passionate about providing exceptional care in a warm, inclusive setting, we would love for you to grow your career with us.

The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.