Software Engineering Manager - Salesforce

The Senior Software Engineering Manager, Salesforce is responsible for leading and developing teams that deliver high-quality solutions across the Salesforce platform. This role drives platform modernization, oversees day-to-day operations, and partners with cross-functional teams to design and implement scalable, customer-focused solutions. The position requires deep Salesforce expertise, strong leadership skills, and experience supporting complex, regulated environments.

Responsibilities

• Lead, mentor, and manage a team of Salesforce engineers and administrators.
• Provide technical direction and oversee delivery of Salesforce solutions across multiple clouds.
• Design, implement, and maintain scalable, secure, and high-performing Salesforce architectures.
• Partner with internal business, product, and technology teams to optimize and consolidate processes built on Salesforce and MuleSoft.
• Lead agile development practices using tools such as Jira to manage requirements, backlogs, and testing activities.
• Oversee day-to-day operations, including change management, release management, CI/CD, and production incident resolution.
• Manage budgets, vendor relationships, and contract negotiations.
• Establish, track, and drive progress toward KPIs and OKRs.
• Ensure platform stability, system health, and operational excellence.
• Maintain adherence to healthcare information security standards, including HIPAA, NIST, and HITRUST CSF.
• Stay current with Salesforce releases, product roadmaps, and AppExchange solutions.
• Estimate resources, support business cases, and contribute to high-level program planning.

Qualifications

• Bachelor’s degree in Business, Computer Science, Software Engineering, MIS, or related field (or equivalent experience)
• 10 years of experience as a Salesforce leader managing administrators and developers
• 8 years of experience leading teams and managing direct reports
• 5 years of experience with MuleSoft or a similar integration platform
• Expertise in at least two Salesforce Clouds: Health Cloud, Marketing Cloud, Commerce Cloud, Experience Cloud, or Data Cloud
• Strong background in DevOps, CI/CD methodologies, and Salesforce development best practices
• Knowledge of SaaS, PaaS, and IaaS platforms such as AWS, GCP, or Azure
• Experience managing vendor relationships, including evaluations, negotiations, and ongoing management
• Strong verbal communication and group presentation skills
• Experience with HIPAA/HITECH regulations and securing ePHI data
• Prior experience in the healthcare industry

Pay Rate

• $150-200k