Swimming Pool Retail

Swimming Pool Retail Associate

The Swimming Pool Retail Associate is responsible for delivering exceptional customer service while assisting customers with pool products, water care solutions, equipment, and seasonal retail needs. This role supports daily retail operations by helping customers select the right products, maintaining store organization, processing transactions, and ensuring a clean and welcoming retail environment.

This position plays an important role in supporting customer satisfaction, retail sales growth, and day-to-day store operations. The ideal candidate is friendly, dependable, customer-focused, and eager to learn about pool products and water care.

Key Responsibilities

• Greet customers and assist with pool product and water care recommendations
• Provide guidance on pool chemicals, equipment, accessories, and seasonal products
• Test pool water and explain treatment recommendations to customers
• Operate point-of-sale (POS) systems and process customer transactions accurately
• Restock shelves and maintain organized product displays and inventory areas
• Assist with receiving inventory shipments and product organization
• Maintain a clean, safe, and professional retail environment
• Answer customer questions and resolve concerns professionally
• Support store promotions, seasonal merchandising, and sales initiatives
• Work collaboratively with store leadership and team members to support daily operations

Qualifications

Minimum Requirements

• High school diploma or equivalent preferred
• Previous retail or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to work weekends and flexible seasonal schedules
• Ability to lift and carry 2550 lbs
• Strong work ethic and customer-focused attitude

Preferred Qualifications

• Experience within pool retail, home improvement, or outdoor living environments preferred
• Basic understanding of pool products, equipment, and water chemistry preferred
• Experience using POS systems and inventory software preferred
• Customer service or sales experience is a plus
• Multilingual abilities are a plus

Skills & Competencies

• Customer service and communication skills
• Retail sales and product knowledge
• Pool water care and product recommendation support
• Organization and inventory management
• Problem-solving and customer engagement
• Team collaboration and reliability
• Attention to detail and professionalism

What We Offer

• Competitive hourly pay
• 9 paid holidays
• Paid vacation and sick time
• Employer-matched 401(k)
• Employer-paid life insurance
• Optional supplemental life insurance
• Medical, dental, and vision insurance plans

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse, equitable, and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.