Production/Application Support Analyst (Chicago)

Job-ID: 411997Sector: Technology and ITLocation: Chicago, ILContract: ContractPosted: 2026-09-24Deadline: 0001-01-01Our client, a leading financial services organization, is seeking a Second Shift Level 2 MAPS Finance Risk Analyst to join their team. As a Risk Analyst, you will be part of the Chicago-based team supporting all Markets Lines of Business. The ideal candidate will demonstrate resilience, excellent communication skills, and a proactive approach to problem-solving, which will align successfully within the organization.Job Title: L2 Application/Production Support in Capital Markets or Front office trading environmentLocation: Chicago, IL (Second shift)Pay Range: $65-68/hr on W2What's the Job?Serve as the first point of contact for business requests and assess reported impacts. Monitor and alert on critical trading system environments to ensure stability and performance. Implement releases and conduct post-release testing to maintain system integrity. Build and maintain strong partnerships with business stakeholders, application development teams, and infrastructure contacts. Troubleshoot complex system issues and proactively identify problem hotspots for resolution.What's Needed?Experience working in high-pressure trading environments with resilience and confidence. Strong communication skills to coordinate restoration efforts effectively. Ability to rationalize the impact of multiple concurrent issues and prioritize work accordingly. Independent motivation to continuously improve processes and environment. Technical knowledge of operating systems such as Solaris, Linux, and Windows, along with scripting languages like Unix Shell, Perl, Python, and SQL.What's in it for me?Opportunity to work in a dynamic and challenging financial environment. Chance to develop expertise in risk management and trading systems. Collaborate with a diverse and talented team of professionals. Enhance your technical skills with exposure to various infrastructure disciplines. Be part of a company committed to inclusion, ethics, and responsible business practices.