Assistant Manager

Job Description

Job Description

APPLY ONLY IF YOU HAVE ASSISTANT MANAGER EXPERIENCE!

Join the Kratom Kava Bar Team as an Assistant Manager! Be part of a mission-driven, wellness-focused team! Visit us at to learn more about our vision.

Compensation & Benefits

Pay: $20 to $21 + Tips

Expected Hours: 35 to 40 hrs per week

You’ll enjoy:

Monthly Bonuses ($200–$800 for hitting sales goals)

Customer Tips

Weekly Sales Contests

Medical Insurance (after 90 days)

Paid Time Off – 40 hours PTO

Employee Discount

Workers Comp Coverage

Professional Development & Sales Training

Duties and Responsibilities

As an Assistant Manager, you’ll be expected to:

• Support overall store operations and ensure smooth day-to-day execution
• Provide exceptional customer service , including VIP client relations and issue resolution
• Help maintain store appearance, ensure planogram compliance , and uphold brand standards
• Support inventory management , receiving, and restocking processes
• Assist with team supervision , conflict resolution, and performance evaluations

Qualification & Experience:

• Must have six months of assistant manager / shift supervisor / team leader experience in retail / food service / customer service.
• Open availability is required . Must be able to cover a variety of shifts including weekends and holidays. Occasionally work 10 to 12 hr shifts to support store functions such as events, store resets and inventories.
• Must be able to travel to multiple company locations to cover shifts and call outs.
• Takes ownership and pride in what we do as a company. Promote team work and prioritize making customers happy.
• Dress Code: Business casual, all black

Bonuses & Extras

• Anniversary Bonus – $1,000
• Employee Discount

About Us

Kratom Kava Bar is revolutionizing the natural wellness industry by offering premium, lab-tested Kratom and botanical beverages. We’re committed to education, transparency, and helping our customers find balance naturally. With a strong community presence, our locations serve as safe, welcoming spaces to explore wellness through trusted products and expert staff. Learn more at

Hiring Process – What to Expect

We aim to keep things smooth, transparent, and respectful of your time. Here’s how our hiring process wo

• Our team will carefully review your resume.
• If you meet the initial qualifications, you’ll receive a link to schedule your first Zoom interview
• The interview will be conducted by one of our assistants
• The interview will be recorded for internal review.
• If you pass the first round, you’ll be invited to schedule a second interview.
• After the second interview, if you qualify, we will request 3 professional references.
• Candidates selected for the role will move forward with onboarding.

Paid training will consist of 5 days in total:

• 3 sessions via Zoom
• 2 sessions in person
• 4 hours per day

We value your time and will notify you whether or not you’re selected at each step.

Ready to grow with the #1 Kratom company in the U.S.? Apply now and make an impact.

Note: Please do not call our store for more information. If you have any questions, you can email us at View email address on us.fitly.work.

Application Question/s:

1. Do you have six months of experience as an Assistant Manager / Shift Supervisor / Team Leader in retail / food service / customer service environment?
2. Do you have open availability? 
3. Are you able to cover a variety of shifts including weekends and holidays?
4. Are you able to work 10 to 12 hr shifts to support store functions such as events, store resets and inventories?
5. Are you able to travel to multiple company locations to cover shifts and call outs ?
6. Are you able to follow our dress code: Business casual, all black?
7. Are you able to work 35 to 40 hrs per week?

Work Location: In person