Physician Dyad Leader

Physician Lead Position

The physician lead will be an established and emerging leader in our clinical practices throughout the Physician Enterprise. Leads demonstrate dedication to the mission, vision, and values of the Health System in their practice settings with staff and colleagues and through work in committees, work groups, and task forces with strong interpersonal and communication skills. Leads possess strong principles related to dedication to excellent patient care. The role has mainly operations, leadership, and management components. Leads will work with senior managers from the MyMichigan Medical Group administrative/management/executive team as well as service line representatives.

The leads provide support to physicians and other providers in their assigned practices, helping to solve problems and provide direction related to clinical practice, practice operation, and processes. Leads provide first line direction on addressing matters arising in clinical operations, presenting regular reports, and providing appropriate vertical and horizontal communication. The leads will report to the senior council chief.

From time to time, the leads will be asked for input on strategic initiatives of MyMichigan Medical Group and the Health System. Leads will also be involved in implementing and analyzing quality metrics along with improving clinic processes and operations. Leads, spending a majority of time in clinical practice, will be uniquely positioned to assist Medical Center and MyMichigan Medical Group management in these types of endeavors.

Commitment to this position involves a two-year term. At the end of two years, the physician dyad lead will meet with their respective council chief and administrative partner to evaluate if renewal is appropriate. This evaluation may include reflection on performance goals and job performance reviews.

Responsibilities

1. Reinforces standards of practice excellence and culture, demonstrating the values, identity, and code of conduct of the organization.

2. Encourages teamwork and safety among our multidisciplinary care teams.

3. Works with physicians and clinical teams to enhance patient access and reduce barriers to timely care, including physician and other providers schedules, clinic hours, and process efficiency.

4. Minimizes inappropriate practice style variation through creating and maintaining an internal culture of ongoing, open peer review, evidence-based, and proven practice.

5. Addresses needs and directs teams related to excellence in patient satisfaction and customer service. Involved as needed in addressing physician related patient complaints.

6. Supports physician and advanced practice provider education, skill building, and the ongoing development of leadership. Encourages teaching in educational programs for students of all health professions, leading by example.

7. Encourages clinical care innovation and integration.

8. Provides guidance and recommendations for organizational changes.

9. Addresses concerns and trouble shoots problems brought forward from providers and their practices.

10. Communicates directly with council chiefs, physician leads, nurse managers, and practice managers. Also, communicates effectively with other physicians and their practice.

11. Supervises and assists physicians in addressing questions and problems significantly impacting patient care, processes, teamwork, professionalism, communication, quality, risk, patient satisfaction, complaints, management of EHR, timeliness and quality of documentation, access and visit volume, provider/employee interactions, billing, coding, and safety. A critical component is the careful assessment of the reported situation before attempting to address and problem solve. Proper documentation of assessment, decision, outcomes and observations, when relevant, is extremely important. Collaboration with Human Resource professionals and/or Executive Team dyad member is often warranted.

12. Develops and ensures high standards of professionalism in practice including conduct, documentation, billing, communication, timeliness.

13. Assists in recruitment and retention activities.

14. Demonstrates strict standards of privacy and confidentiality in conduct of all duties.

Certifications and Licensures

Credential: PHYSICIAN: Doctor - DO or MD

Qualification Source: MI

Essential: true

Required Education: BACHELORS DEGREE

Essential: true

Other Information

Physical/mental requirements and typical working conditions:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.