Warranty Campaign Analyst
Advantage Technical
Warranty Campaign Analyst Location: Fountain Valley, CA Pay: $30.00 - $34.00 per hour Join a leading automotive organization as a Warranty Campaign Analyst and play a key role in supporting vehicle recall and service campaign performance. This temporary position is ideal for a data-driven professional with experience in automotive warranty operations, reporting, data analytics, campaign management, or business intelligence. Job Duties
- Create and maintain daily, weekly, monthly, and quarterly warranty and recall reports.
- Analyze campaign performance metrics, completion rates, deployment rates, and open recall activity.
- Monitor dealer inventory, service loaner fleets, used vehicle inventory, and retailed vehicles for campaign opportunities.
- Partner with cross-functional teams to improve campaign completion rates using actionable data insights.
- Support VIN discrepancy reporting, claim validation reporting, and repair verification analysis.
- Respond to ad hoc reporting requests and present findings to business stakeholders.
- Identify trends, data quality issues, and opportunities for process improvement and reporting automation.
- 3+ years of experience in data analysis, reporting, warranty operations, campaign management, or a related automotive field.
- Advanced Microsoft 365 skills, especially Excel, PowerPoint, Outlook, Teams, and Word.
- Experience working with large datasets, dashboards, recurring reports, and data validation.
- Strong analytical, organizational, problem-solving, and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Bachelor's degree in Business, Data Analytics, Information Systems, Statistics, Automotive Technology, or a related field.
- Experience with automotive warranties, recalls, service campaigns, dealer operations, and claim administration.
- Knowledge of SQL, Power BI, Tableau, Microsoft Fabric, SAS, or similar reporting tools.
- Experience automating reports and improving reporting processes.
- Medical, Dental, Vision, and Pet Insurance
- 401(k) Retirement Savings Plan
- Employee Assistance Program (EAP)
- Commuter and Parking Accounts
- People Perks Program
- Health Savings Account (HSA)
- Accidental Death & Dismemberment (AD&D) Insurance
Vacancy posted more than 2 months ago
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