Receptionist

Receptionist Position at Pet Resort in The Gardens

Pet Resort in The Gardensin close association with the on-site Farrell Animal Hospitalis where you belong. We are known as your trusted veterinary clinic for comprehensive small animal care, including wellness, surgery, and emergency services. This commitment to superior care is reflected in our excellent 4.8-star Google rating, showing the strong relationships we have built with our clients in Arlington, TX. We are seeking talented veterinary professionals who want to do their best work within a collaborative, patient-focused environment. You will be joining an established and highly valued local team. Our focus is cultivating a positive and supportive culture, and we are proud that many of our teammates have chosen to dedicate years of their careers here. We recognize that stability is crucial for clinical success, allowing you to build deep relationships with clients and feel supported by your colleagues. We are committed to fostering an environment where every member of the veterinary team can grow professionally and succeed in their long-term career goals within small animal medicine. You will have the opportunity to practice a wide range of high-quality small animal medicine, encompassing standard pet wellness, complex surgery, and critical emergency care. Our facility operates under veterinary supervision, ensuring that medical standards are consistently applied across all operations. As a premier, veterinarian-founded pet resort that works closely with Farrell Animal Hospital, you are positioned to deliver comprehensive patient care with access to excellent resources and oversight in the heart of the metroplex. Located conveniently in Arlington, TX, right in the middle of the metroplex, you will find an ideal place to call home. Our location at 2890-A Pioneer Parkway provides easy access to everything the Dallas-Fort Worth area has to offer. Arlington is known for its accessibility, blending big-city amenities with a welcoming community feel, making it an excellent hub for professionals seeking a high quality of life and easy commuting options across the DFW region.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $15-$18 per hour based on experience.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.