Guest Services Representative

Are you a people person with a passion for providing exceptional service? We're thrilled to invite you to join our team as a Guest Services Representative. In this role, you'll be the welcoming face of our hotel, ensuring each guest enjoys a memorable experience from check-in to check-out. Your ability to connect with guests and provide outstanding service will make a lasting impression and contribute to our vibrant hospitality culture. With a competitive hourly salary of $14 - $16, you'll have a chance to shine in a dynamic, fast-paced environment. We value your dedication to creating a warm, inviting atmosphere where every guest feels valued and cared for. Let's work together to make every stay special. Apply now and become a cherished member of our hospitality family. Responsibilities: • Greet and welcome guests upon arrival with a friendly and professional demeanor • Assist guests with check-in and check-out procedures efficiently and accurately • Respond to guest inquiries and provide information about hotel facilities and services • Handle guest requests and complaints promptly and in accordance with hotel policies • Maintain a clean and organized lobby area to enhance the overall guest experience Qualifications: • Excellent verbal communication skills • Computer skills • Problem-solving skills • Active listening skills • Personal accountability skills Compensation: $14 - $16 hourly • Greet and welcome guests upon arrival with a friendly and professional demeanor • Assist guests with check-in and check-out procedures efficiently and accurately • Respond to guest inquiries and provide information about hotel facilities and services • Handle guest requests and complaints promptly and in accordance with hotel policies • Maintain a clean and organized lobby area to enhance the overall guest experience