Front Desk Agents

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Do you love travel and have a knack for the hotel world? If so, come join our team at the Best Western Plus where you will receive discount on all 4,000+ hotels when you travel!

Here at the Best Western Plus, we're looking for an energetic, hard working, computer savvy front desk agent to greet our guests, check guests in and out, and manage all areas of front desk operations.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients' complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
• Any other tasks assigned

Skills

• Work experience as a Hotel Front Desk Agent, Receptionist or similar role ( one year preferred)
• Multitasking abilities
• Friendly and welcoming disposition
• Customer service attitude
• Excellent communication and organizational skills

OTHER:

- Must be available on Saturdays and Sunday

- ALL shifts available

Job Types: Full-time, Part-time

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Evening shift

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person