Dental Treatment Plan Coordinator

Job Description Job Description Pay: $24–32 per hour (based on experience) Join Our Team At Fairview Family Dentistry, we believe dentistry is about more than teeth—it's about building lasting relationships and serving our community with honesty, compassion, and excellence. As a privately owned, doctor-led practice, we're committed to providing exceptional care while creating a workplace where our team enjoys coming to work each day. We're looking for a motivated, organized, and personable Dental Treatment Plan Coordinator who enjoys helping patients understand their treatment and guiding them through every step of their dental journey. This is an excellent opportunity for someone who wants more than "just a front desk job." We're looking for someone who wants to grow with our practice and become an important part of our long-term vision. Responsibilities Present treatment plans and financial estimates to patients. Verify dental insurance benefits prior to appointments. Explain insurance coverage and estimated patient responsibility. Answer patient questions regarding treatment, insurance, statements, and balances. Assist patients with scheduling treatment and follow-up appointments. Answer incoming phone calls and provide exceptional customer service. Follow up with patients who have outstanding or unscheduled treatment. Coordinate referrals with specialists when necessary. Collect patient payments and maintain accurate financial records. Work closely with the doctor and clinical team to provide an outstanding patient experience. Maintain accurate patient records within Eaglesoft. Qualifications Previous dental office experience required Treatment coordinating or financial coordinating experience preferred Familiarity with Eaglesoft is highly preferred Knowledge of dental insurance verification and benefit interpretation Excellent communication and customer service skills Strong organizational skills and attention to detail Ability to multitask in a fast-paced environment Positive attitude and team-oriented mindset What We Offer Competitive pay based on experience Paid Time Off Dental benefits Monday–Thursday work schedule Supportive, family-oriented work environment Opportunities for continuing education and professional development Why Join Fairview Family Dentistry? Unlike many larger corporate dental offices, we're a privately owned, doctor-led practice where every team member plays an important role. Your ideas matter, your work is appreciated, and you'll have the opportunity to help shape the future of our practice. We're committed to investing in our team and promoting from within whenever possible. For the right individual, this position offers a clear path toward increased responsibility and the opportunity to grow into an Office Manager/Practice Manager role as our practice continues to grow. If you're passionate about helping patients, enjoy building relationships, and are looking for a long-term career where you can make a meaningful impact, we'd love to meet you!