Nebraska/Iowa Professional Services Manager

DescriptionAt HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?Watch Our Story:' ' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building Engineering Services, Field Services, Power, Waste, Industrial, and Transportation reflect our commitment to shaping resilient, sustainable, and forward‑thinking communities around the world. Across these disciplines, our teams design and deliver solutions that safeguard public health, enhance quality of life, power innovation, and drive responsible growth. Whether advancing clean water, creating healing and learning environments, engineering next‑generation facilities, or building the infrastructure that moves people and energy, our work is rooted in technical excellence and a shared sense of purpose. Our employee‑owners collaborate across specialties, combining creativity, precision, and deep expertise to solve the most complex challenges facing our clients and communitiesHDR is seeking a Professional Services Manager to lead our team in the Nebraska/Iowa area.The Area Professional Services Manager is a key Area leadership role focused on strengthening the people, technical capabilities, quality, and project delivery practices that enable HDR to serve our clients successfully. The role develops and mentors staff, provides leadership to Business Class and cross-sector leaders, advances technical excellence and QA/QC, supports workload and resource planning, supports risk and loss management, and promotes continuous improvement across the Area. Working collaboratively across business groups and disciplines, this leader helps build a strong technical bench and a culture of quality, collaboration, and exceptional project delivery.In the role of Area Professional Services Manager, we'll count on you to:Be responsible to the Area Manager to develop, coordinate, monitor and improve technical competencies of area staff and products to meet client needs and market drivers. Lead and monitor development and training of area staff in technical and business competencies. Oversee workload balancing and ensure qualified staffing of project teams. Lead quality assurance efforts to implement QA/QC Program activities striving for continuous improvement. Monitor project QC Review activities including assignment of experienced and qualified reviewers. Lead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices and lessons learned. Lead and participate in project reviews and support project teams with management of claims and losses. Lead the Area mentoring initiative. Oversee technical and digital delivery evolution, in collaboration with subject matter experts. Work with the Area Manager to streamline and coordinate business processes consistent with Area, corporate policy and MOA. Oversee and ensure implementation of quality, standards, and best practices. Provide leadership to assigned business class leaders, including the cross-sector leaders. Collaborate with Area operations, market sectors, business classes, and delivery leaders. Participate in Area strategic planning and plan implementation. Support area activities related to hiring and retaining key staff. Serve as a champion for cross business group opportunities. Support communication and coordination within all business groups. Perform other duties as needed.Preferred Qualifications:Minimum 15 years of progressive experience in a role focused on understanding and solving technical and contracting issues.History of successful project and/or program management execution with a focus on quality technical delivery and project leadership.A passion for developing a culture of quality.Strong skills in mentoring and developing staff to have fulfilling careers at HDR.Excellent written and verbal communication skills.A team-first collaborative attitude.Self-motivated requiring minimal oversight.Well organized with multi-tasking skills.Able to work under and meet tight deadlines.Nebraska and/or Iowa PE.*LI-BC1QualificationsRequired Qualifications Bachelors degree in a related field A minimum 15 years' of experience Maintains professional or engineering registration and has extensive related technical expertise Experienced in management and development of diverse teamsWorks cooperatively with operations managers, technical staff and marketing managers on professional services-related effortsCommitted to quality, improvement and HDR valuesAn attitude and commitment to being an active participant of our employee-owned culture is a must What We BelieveHDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.Our CommitmentAs employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.Job Field: Operational LeadershipSchedule: Full-timeEmployee Status: Regular