SOW Organizational Change Manager - Health Data Modernization Program

TriOptus LLC

Job Title: OCM - Organizational Change Manager (Health Data Modernization Program)

Job Type: Contract (Full-Time)

Location: Remote/Hybrid (U.S.-Based)

Work Environment: Cross-functional collaboration with technical, governance, and leadership teams

Contract Duration: 12-18 months

Position Overview

A Communications & Change Manager is needed to support a large-scale health data modernization initiative . This role drives organizational readiness, supports stakeholder adoption, and ensures the success of new data workflows, governance practices, and modernized technical platforms. The position blends communications strategy, change management leadership, training development, and Agile alignment to support the rollout of updated data ingestion, governance, and DataOps processes.

Key Responsibilities

Change Management & Organizational Readiness

Develop and maintain comprehensive Change Management Plans (CMPs) including stakeholder mapping, impact analysis, training roadmaps, and risk mitigation strategies.
Integrate change tasks into Agile sprint planning and release cycles.

Stakeholder Engagement

Identify impacted internal and external user groups and determine required support.
Collaborate with product, governance, and technical leads to align changes with system updates, data governance rules, and security adjustments.

Communications Strategy

Create a Messaging & Channel Plan outlining audiences, timing, channels, and communication frequency.
Produce clear, release-aligned communication content (FAQs, release notes, talking points, infographics).
Maintain a communications calendar linked to system releases and cutovers.

Training & Adoption Support

Build role-based training curricula and learning materials (job aids, videos, workshops).
Support training on Azure DevOps, governance tools, and Power BI dashboards.
Track training completion, gather learner feedback, and iterate on training effectiveness.

Cutover & Legacy System Retirement

Develop Cutover & Legacy Retirement Playbooks with detailed migration steps, contingency plans, and communication workflows.
Validate downstream dependencies and ensure proper documentation of decommissioned processes.

Metrics, Reporting & Governance

Build Adoption & Readiness Dashboards (in Power BI or ADO) to track KPIs such as training completion, governance throughput, release quality, and system reliability.
Provide regular executive briefings, portfolio visibility reports, and highlight summaries for leadership.
Embed governance artifacts (glossary, lineage, survivorship rules) into sprint definitions of done.

Continuous Improvement

Collect stakeholder feedback using surveys, office hours, retrospectives, and feedback loops.
Identify key issues and drive quarterly action plans for improvement.

Required Skills & Qualifications

Strong background in change management , communications, and stakeholder engagement.
Experience developing change plans, communication strategies, and training materials for technical environments.
Ability to translate complex technical changes into easily understandable content.
Experience with or familiarity with:
- Azure DevOps (Boards, Wikis, Pipelines)
- SharePoint
- Power BI
- Power Automate
Excellent writing, facilitation, and cross-functional collaboration skills.
Change management certification (e.g., Prosci, CCMP ) preferred.

Key Deliverables

Change Management Plan
Stakeholder Mapping & Impact Assessment
Messaging & Channel Plan
Release-Aligned Communications
Training Curriculum & Learning Materials
Cutover & Legacy System Retirement Playbooks
Adoption & Readiness Dashboard
Governance-Embedded Change Tasks
Executive Portfolio Reporting
Continuous Improvement Mechanisms

Technology Environment

Azure DevOps
SharePoint
Power BI
Power Automate
AWS Data Lake (Medallion Architecture)

#OrganizationalChange #OCM #ChangeManagement #DataGovernance #AzureDevOps #PowerBI #PublicSectorJobs #HealthData #DigitalTransformation

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Vacancy posted 3 days ago

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