Recruitment Manager

Job Description

Job Description

Role: Recruitment Manager

Location: Glendale, AZ

Investor: General Atlantic

About Flint Group

Headquartered in Kansas City and founded in 2019 by industry veterans Collin Hathaway (Chairman) and Trevor Flannigan (CEO), Flint Group is a leading platform providing high-quality HVAC, plumbing and electrical (“HVAC+”) services to residential customers. Today, Flint is comprised of 19 longstanding market-leading brands across 9 primary markets in the U.S., including St. Louis, Kansas City, Glendale, Seattle, Portland, Houston, Boston, Denver, and Philadelphia. The Company will continue to acquire and grow best-in-class local HVAC+ brands.

The HVAC+ residential services industry is estimated to be ~$150B+ growing at a ~5% CAGR. The sector is largely non-discretionary due to the mission-critical nature of HVAC and plumbing systems. The HVAC+ market is highly fragmented with 70%+ of the market being served by independent contractors and mom & pop providers.

Flint has a proven track record of driving topline and earnings growth post-acquisition at the local level through: (i) investing in the local leadership team, facility and technology, (ii) optimizing business mix (e.g., adding service lines) and improving lead flow, (iii) leveraging economies of scale (e.g., OEM agreements, group purchasing), (iv) sharing best practices to improve performance, and (v) leveraging technology and analytics to measure KPIs, drive insights and increase accountability.

The Role

We are seeking a highly motivated recruitment manager to lead all recruitment and retention efforts in the Company. Responsibilities will include building a pipeline of skilled technicians, licensed staff and industry leaders while mastering the Flint Recruitment playbook. The role is integral to the growth strategy of our team and will report directly to the General Manager of the Company with a dotted line relationship to Flint’s VP of Talent Acquisition . 

This role will require the candidate to begin to affect positive change within the company immediately and direct/implement a candidate focused approach, such as planning, procurement, and investments for all or part of the organization. A successful candidate will be responsible for sourcing talent, successfully onboarding, maintain relationships with team members, staffing levels forecasting, assist with budgeting, and retention reporting. This is a fantastic opportunity for a professional who thrives in a busy workplace and is well-versed in working closely with senior management.

Responsibilities

• Collaborate with hiring managers to understand talent needs, create job descriptions, and lead an effective interview processes
• Creatively source talent through active outreach, networking, events, and building strategic partnerships with community groups and professional associations
• Deliver an exceptional and smooth candidate experience from the first outreach all the way through to onboarding and beyond
• Focus on designing recruiting strategies that bring candidates of diverse backgrounds into the interview process and ensure hiring practices are inclusive
• Collaborate with the marketing team to create and maintain a strong employer brand across job boards, social media, and other channels
• Utilize job boards, social media, search engines, and corporate postings to source both technical and non-technical candidates
• Multi-task and thrive in a face-paced environment
• Light HR administration duties
• Create, Build, and Maintain Employee Retention and Engagement strategies including but not limited to event planning, employee rewards and swag.
• Other duties as assigned

Who We’re Looking For

• A player-coach – you are willing to get your hands dirty and dive into the details alongside your teammates and colleagues, particularly with those you lead
• A hard worker – you have a strong work ethic and are willing to do what it takes to get the job done quickly and accurately
• A big thinker – you have the ability to envision success and drive towards it
• A teammate – you enjoy working in small teams, building relationships, and supporting others
• Intelligence – possesses raw intellect
• Entrepreneurial – must be a self-starter and can identify and implement initiatives that are well-aligned with the company’s strategic plan
• Results Oriented – links decisions to overall business objectives
• Affable & Collaborative – ability to embrace, support and practice a collaborative style which goes beyond relationship building. They will achieve results with and through others.
• Communicative – possesses exceptional written and verbal skills enabling her/him to prepare and present information and recommendations to a broad and diverse audience, including technicians and employees, peers on the management team, and investors
• High Energy – driven to seek continuous improvement and help build a culture of accountability
• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, performance management, and coordination of people and resources.

Desired Competencies

• A self-reliant, “figure it out” mentality
• A drive to build the best residential services business in the country
• An ability to balance and prioritize a variety of tasks
• A highly organized persona with strong attention to detail
• A positive attitude and a direct communication style
• Exposure to service industry
• Bachelor’s degree in business, Human Resources, Communications or related discipline
• Strong interpersonal and communication skills
• Impeccable analytical and organizational skills
• Self-motivated and self-directed
• Ability to work closely with a senior management team
• Proven implementation and execution abilities, and the ability to take ownership of key decision processes
• Ability to identify and recruit Top Talent