Maintenance Technician - Extended Stay Hotel

Who we are:

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.

Job Summary:

At our Envi Extended Stay properties in Las Vegas, we provide comfortable, well-maintained weekly accommodations where guests can feel at home, whether they’re staying short-term or long-term. Our team is focused on accountability, exceptional service, and maintaining safe, welcoming properties for our guests.

We are seeking a reliable and hands-on Maintenance Technician I to support one of our weekly extended-stay hotel properties.

In this role, you will help ensure guest units, common areas, and property systems are well-maintained, functional, and guest-ready. You will perform routine maintenance and repairs, assist with unit turns, complete preventive maintenance, and respond to guest service requests while helping maintain a clean, safe, and comfortable environment for every guest.

Schedule:

• Full-time, onsite position.
• Saturday and Sunday, 8:00 AM–5:00 PM, are required workdays.
• Weekday days off will be determined based on business needs.
• Participation in the on-call rotation is required.

Essential Functions: (Include but are not limited to)

Legendary Customer Service:

• Respond to guest maintenance requests professionally and promptly.
• Follow up to ensure maintenance concerns have been resolved, and guest satisfaction is maintained.
• Foster positive and professional relationships with guests, team members, vendors, and other business partners.

Maintenance & Repairs:

• Take ownership of assigned maintenance tasks and ensure timely completion.
• Perform routine maintenance and basic repairs involving plumbing, electrical, HVAC, appliances, fixtures, and general building systems.
• Troubleshoot common maintenance issues and complete repairs within the scope of the position; escalate more complex repairs as needed.
• Perform basic carpentry, drywall repair, patching, painting, door/lock repairs, and fixture replacement.
• Complete unit turns efficiently, ensuring rooms are functional and ready for incoming guests.
• Respond to work orders and maintenance requests in a timely manner.
• Assist with larger maintenance projects and repairs as directed.

Preventive Maintenance & Inspections:

• Perform scheduled preventive maintenance on guest units, equipment, and property systems.
• Conduct routine inspections of guest rooms, common areas, and property equipment to identify maintenance needs.
• Complete basic safety and property condition checks and promptly report concerns requiring additional attention.
• Maintain accurate records of preventive maintenance and completed work.

Property Upkeep:

• Assist with maintaining cleanliness and safety of common areas.
• Identify and address safety hazards.
• Assist with property emergencies, including water leaks, power issues, fire or life-safety concerns, severe weather events, and other urgent maintenance needs.

Qualifications:

• High school diploma or equivalent preferred; relevant technical training or certifications are a plus.
• 1+ year of general maintenance, facilities, hotel, multifamily, or related hands-on experience preferred.
• Basic working knowledge of plumbing, electrical, HVAC, appliances, carpentry, and general property maintenance.
• Ability to troubleshoot and complete routine maintenance and repairs, with the ability to recognize when an issue should be escalated.
• Experience using common hand and power tools safely.
• Strong attention to detail with the ability to prioritize and complete assigned work orders in a timely manner.
• Strong customer service and communication skills with the ability to interact professionally with guests, vendors, and team members.
• Ability to work independently on routine assignments while also working effectively as part of a team.
• Comfortable working in a fast-paced extended-stay environment with frequent unit turns and changing priorities.
• Valid driver’s license, proof of auto insurance, and reliable transportation required.
• Ability to participate in an on-call rotation and meet the required work schedule, including Saturdays and Sundays.

Physical Requirements:

• Ability to frequently stand, walk, bend, stoop, kneel, crouch, reach, push, pull, and perform repetitive physical tasks throughout the workday.
• Ability to lift and carry up to 50 pounds, with or without reasonable accommodation.
• Ability to safely climb stairs and ladders and work at varying heights as required.
• Ability to safely navigate guest units, mechanical areas, exterior grounds, and other areas of the property.
• Ability to work indoors and outdoors in varying weather and temperature conditions.
• Ability to safely operate hand tools, power tools, and other maintenance equipment.
• Ability to perform physically demanding maintenance tasks throughout the workday while following established safety procedures.

Benefits and Perks:

• Medical, Dental, and Vision insurance (eligible after 60 days)
• MetLife Supplemental Insurance options
• Employee Assistance Program (legal, financial, and counseling services)
• 401(k) plan (after 90 days)
• Long-Term and Short-Term Disability options
• 15 PTO days and 10 paid holidays 
• Wellness program and e-learning platform for ongoing development

The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.