Quality Assurance Specialist
NexRep
NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from NexRep's independent marketplace contractors. You will identify trends and work with certification and operations to ensure client standards are met. You will monitor real-time or post-interaction quality, review customer satisfaction, and provide actionable feedback to improve quality scores. Remote work options exist with travel as needed.
#J-18808-LjbffrVacancy posted 2 days ago
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