Human Services Specialist

Human Service Specialist (Part-Time) – Community Transition Team

Location: Eau Claire, WI Hours: 12.75-17 hours per week

Morning shift: Mon, Wed, Fri 7:30am-11:00am and Every other Sat 7:15am-11:30am

Employer: Lutheran Social Services of WI & Upper MI

About the Role

Lutheran Social Services is seeking a Part-Time Human Service Specialist to support our Community Transition Team in the Eau Claire area.

This role is ideal for students or early‑career professionals interested in criminal justice , human services , or community-based support work .

Primary Responsibilities

• Administer and observe urinalysis , breathalyzer tests , oral fluid swabs , and sweat patch testing

• Provide services aligned with each client's service plan

• Participate in recovery teams and provide feedback on client progress

• Assist with medication monitoring (non-prescriber tasks such as delivery, education, and compliance support)

• Maintain accurate and timely documentation in accordance with LSS, regulatory, and payer standards

• Collaborate with clients, service teams, and supervisors to determine effective interventions

• Maintain client records and make recommendations within scope of practice

• Attend client meetings, staff development sessions, and clinical supervision

• Testify in legal proceedings when required

• Work a flexible schedule based on client needs, including occasional evenings or weekends

• Perform additional duties as assigned

Agency Expectations

All LSS employees are expected to:

• Follow all agency policies, procedures, and service regulations

• Treat all individuals with dignity and respect across diverse backgrounds

• Support the mission, vision, and values of LSS

• Represent LSS as a servant leader in conduct and communication

• Promote client independence using trauma‑informed, person‑centered, evidence‑based practices

Qualifications

Required:

• High school diploma or GED

• Valid driver's license, reliable transportation, and ability to meet LSS driving/insurance requirements

• Ability to complete required background, caregiver, medical, and program-specific checks

• Ability to read, write, and document services clearly and accurately

• Basic computer proficiency, including electronic health records and email

Preferred:

• One (1) year of related work experience

Skills & Competencies

• Strong interpersonal communication

• Ability to maintain professionalism in crisis situations, including verbal aggression

• Ability to work independently and collaboratively

• Comfort working in community settings, including homes, offices, and outdoor environments

• Ability to navigate changing software and technology systems

Physical Requirements

• Frequent bending, stooping, kneeling, and stair climbing

• Ability to travel daily within the community; occasional overnight travel may be required

• Moderate noise environment; exposure to outdoor conditions during travel

Perks & Benefits

• Mileage reimbursement

• 403(b) retirement contribution option

• Employee Assistance Program

• Service awards and recognition opportunities

Lutheran Social Services of WI & Upper MI is an Equal Opportunity Employer.