Sr. Loan Processor

Job Description

Job Description

Are you a successful senior loan processor with excellent communication skills, a keen eye for detail, and a white-glove service approach to closing mortgages? Our mortgage team has a recipe for success that will help bring your skills and talents to the next level. If you are looking for an opportunity for growth with a tight-knit group of mortgage professionals, apply now. Compensation:

$65,000+ DOE plus bonus

Responsibilities:

• Be the main point of contact for title companies, mortgage loan officer/mortgage loan originator, real estate agents, borrowers, and mortgage underwriters to facilitate a timely loan closing
• Verify the accuracy of all obtained loan documentation, such as title insurance, loan applications, appraisals, credit reports, and income and asset declarations and provide them promptly to underwriters for loan approval
• Input loan file documentation accurately into necessary software programs
• Create and maintain the mortgage loan file, order third party documentation and reports as needed for residential home loans, and assist underwriters in clearing conditions as requested
• Assure that all loan files, credit packages, and disclosure packages comply with company lending policies, as well as state and federal lending guidelines

• Review loan applications for completeness and compliance with industry regulations
• Communicate proactively with clients to provide updates and address any concerns throughout the loan process
• Coordinate with underwriters to resolve any issues that may arise during the loan approval process
• Maintain detailed records of all loan transactions and communications in our system
• Identify opportunities to streamline processes and improve efficiency within the loan processing team

Qualifications:

• Familiarity with MS Office, Loan Origination Software (LOS), and Automated Underwriting System (AUS) are beneficial
• Exceptional time management, attention to detail, customer service, and communication skills are necessary
• Bachelor’s degree preferred; high school diploma required
• Mortgage industry knowledge, specifically federal and state regulatory requirements are necessary
• Recent mortgage loan processing (2-3 years experience) for a bank, credit union, or mortgage company is necessary

• Encompass experience preferred
• Bilingual Preferred - but not required

About Company

CCM is America’s #1 Retail Mortgage Lender. We have more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C., and Puerto Rico. In 2025, our team closed over 131,000 home purchases — making 1 in 35 homes a CCM home.

Our company has been recognized 10 times on the Inc. 5000 list of America’s fastest-growing private businesses, received many awards for our standout culture, and been named the nation’s top retail lender by  Scotsman Guide and  Mortgage Executive Magazine .

We offer more than 120 purchase, refinance, and home equity solutions — ranging from conventional and jumbo mortgages to government-insured programs from FHA and programs for Veterans and rural homebuyers — and we are a direct lender and approved seller and servicer by Freddie Mac, Fannie Mae, and Ginnie Mae.

Through our dedication to getting it done, we make every mortgage feel like a win.