Senior Associate - Warehouse (Outbound Supervisor)

Senior Associate - Operation & Outbound Supervisor

Location: Euless, TX (On-site) Job Type: Full-Time

About LOTTE Group: Founded originally in 1967 as a food business in South Korea, Lotte has expanded their business into retail, tourism, services, chemicals and construction to build a diversified and successful business portfolio. Additionally, Lotte is actively engaged in businesses in Asia, Europe and North America and is expanding its operations throughout the Americas and in emerging economies.

About LOTTE Global Logistics: Since 1996, LGL has expanded continually into a comprehensive logistics company by accumulating operational know-how on land, sea and in the air. Today, we operate logistics networks throughout the world. We utilize superior IT services to provide wide-ranging customized logistics services, such as courier, land transportation, 3PL, harbor logistics and international logistics. LGL is launching a major North America Logistics Expansion that includes Truck Brokerage, Intermodal, Warehousing, Drayage, Freight Forwarding and Rail Carload Services.

The Role LGLNA is seeking a highly skilled and engaging Operation & Outbound Supervisor to support our rapidly expanding organization. In this role, you will lead daily inbound, shipping and outbound operations at our DFW (Euless) warehouse and manage the on-site workforce. You will be a critical part of the success and progress of LGLNA as we execute our North American Expansion Plan. The right candidate will thrive in a fast-paced environment, enjoying collaboration with all team members to drive operational excellence and strategic growth.

Key Responsibilities:

• Inbound operations (daily): review ASNs and build the receiving plan, manage the dock schedule, drive receiving accuracy, and respond to inbound delays.
• Shipping planning (daily): enter the Daily Shipping Schedule, book carriers and escorts, manage shipment priorities and enforce cut-off times.
• Outbound operations (daily): direct picking and packing, verify packing quality, run daily planning, handle urgent shipments, and manage special projects such as relabeling and re-boxing.
• Workforce management (daily): schedule attendance and assign workers by task, control overtime, and lead training and cross-training; report attendance and staffing status to the operations team.
• Safety and compliance (daily): conduct workplace safety checks, complete the safety checklist, and report incidents and near-misses.
• Documents and POD (daily): collect and file BOL/POD documents, confirm delivery, and register POD in GLMS and VLPOD for customer reporting.
• Inventory control (monthly): run the monthly physical inventory (PI) on the 1st of each month and report results to the customer; support cycle counts and audits.
• Consumables and vendors (bi-weekly / as needed): check consumables stock, submit purchase requests, manage existing vendors, and support carrier rate negotiation and rate-table maintenance.
• Incident response (as needed): handle transportation incidents and delivery issues, and coordinate corrective action and incident reports with the Shipping & Transportation and Inventory teams.
• Collaborate with the Shipping & Transportation and Inventory Planning & Strategy teams, support customer audits, and test new processes.
• Perform other related duties and ad-hoc projects as assigned by leadership.

Required Qualifications:

• Bachelor's degree in Business, Logistics, Supply Chain or a related field, or equivalent practical experience.
• Minimum of 3 years of proven experience in warehouse or logistics operations, including 1+ year in a supervisory or team-lead role.
• Strong proficiency in WMS/logistics systems, MS Excel and Google Sheets; ability to manage shipment schedules and daily reports.

Preferred Qualifications:

• Bilingual in English and Korean is highly preferred.
• Experience with carrier/escort booking, 3PL customer reporting and workforce training; knowledge of GLMS or similar systems is a plus.

Physical Demands & Work Environment:

• Ability to sit, stand, and walk for extended periods in an office and warehouse environment.
• Must be able to lift up to 15 pounds at times.
• Ability to access and safely navigate each department and operational site.
• Schedule flexibility: Standard hours are [e.g., MonFri, 9:00 AM6:00 PM]; however, the role may require extended hours (up to approximately 11:00 PM) to oversee late truck departures and shipment confirmation, as well as occasional weekend coverage based on business needs.

Benefits:

• Medical, Dental, and Vision Insurance
• Life and AD&D Insurance
• 401(k) Retirement Plan
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)

Employment Conditions & Equal Opportunity Job offers are contingent upon the successful completion of all required pre-employment screenings, which may include but are not limited to background checks, drug/alcohol testing, and fit-for-duty testing.