RN- Center For Health Services

Patient Care Coordinator

Key member of a patient centric care delivery model for high quality and service within a ProMedica Physician office setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Able to proficiently and effectively navigate through multiple information technology platforms and applications to provide and support best practices/protocols, value-based care, supporting, implementing, and demonstrating the Core Values of ProMedica.

Accountabilities

• Works closely with the provider and leadership to continually improve the patient experience through daily patient care, clerical support, ongoing projects and assumes additional duties as needed self-directed.
• Prepares the patient for the visit by gathering base line data from the patient, documenting reasons for the visit and obtaining vitals/office testing. Performs specific specialized tests as needed. Anticipates and prepares the patient, clinical equipment, and supplies for the visit.
• Determines potential equipment needs for clinician visit and sets up exam rooms accordingly. Skilled in assisting clinicians with treatments, dressings, and other tasks.
• Listens and responds to verbal and non-verbal communication between patients, families, and staff members. Relates to patients in a caring manner. Relates complete and pertinent information in verbal and written form appropriate to the ages of patient served. Demonstrates understanding of legal implications of charting, documents clearly and objectively all encounters with patients.
• May be assigned Lab functions and draws.
• Assists leadership with ordering, maintaining, and monitoring office medications.
• Triage phone calls; coordinate care for patient with provider and other service lines/specialties. Furnish personalized health advice to the patient and provide referrals as appropriate for recommended testing or preventive counseling.

The above list of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

Requirements

• Current State license as a Registered Nurse
• 1 year of relatable or equivalent experience
• ACLS and BLS certification

Preferred Requirements

• Bachelor of Science in Nursing
• EPIC experience
• 2+ years relatable experience

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact View email address on click.appcast.io

Equal Opportunity Employer/Drug-Free Workplace