Senior Business Operations Associate - Operational Planning and Analytics

Summary

The primary focus of this role is to provide high-level strategic operational, financial, analytical, and infrastructure support to the Administrative Director related to physician organization operations, enterprise operational initiatives, operational financial planning, provider productivity oversight, operational reporting, and cross-functional operational integration efforts. The position serves as a centralized enterprise resource responsible for integrating operational, financial, productivity, and reporting data across multiple operational areas to support executive decision-making, financial stewardship, operational planning, and organizational alignment.

Job Duties

Enterprise Operational Reporting, Analytics, and Decision Support (30%)

• Serve as the lead resource supporting enterprise operational reporting, dashboard development, physician organization metrics, provider productivity reporting, executive scorecards, and operational performance analytics.
• Develop and maintain integrated reporting structures that support enterprise decision-making, operational governance, strategic planning, and leadership visibility across physician organization, hospital, and research operations.
• Perform complex operational and financial analyses to identify trends, risks, opportunities, and operational improvement initiatives. 

Financial Stewardship, Forecasting, and Operating Funding Strategy Support (25%)

• Support operational financial planning activities, operating funding strategies, budget monitoring, var/iance analysis, forecasting, and financial performance reporting.
• Partner with finance, operational leaders, and physician organization stakeholders to evaluate funding models, assess financial impacts of operational initiatives, and provide analytical support for strategic decision-making.
• Assist with development of long-range operational and financial planning models supporting enterprise operational priorities. 

Cross-Functional Operational Integration and Stakeholder Coordination (20%)

• Coordinate activities across physician organization leadership, hospital operations, research administration, finance, human resources, faculty leadership, and operational teams to ensure alignment of enterprise priorities.
• Facilitate operational workgroups, executive meetings, and interdisciplinary planning efforts while supporting organizational communication, accountability, and implementation of enterprise initiatives. 

Operational Infrastructure Development, Workflow Standardization, and Continuous Improvement (15%)

• Support development and implementation of standardized operational processes, governance structures, reporting methodologies, workflows, policies, and operating procedures.
• Identify operational gaps and opportunities for scalability, consistency, and operational efficiency.
• Maintain enterprise operational tools, documentation, and infrastructure resources necessary to support long-term organizational growth and sustainability. 

Strategic Operational Planning and Project Management (10%)

• Serve as the lead for enterprise operational initiatives and executive-level strategic priorities under the Administrative Director.
• Develop project plans, timelines, milestones, and implementation strategies for complex operational initiatives. 
• Coordinate operational assessments, growth planning activities, infrastructure development efforts, organizational readiness initiatives, and enterprise process improvement projects.
• Support a high-impact multidisciplinary program spanning from research administration, clinical research, and clinical operations. 
• Interface with external partners, institutional leaders, and community collaborators to support program delivery. 
• Perform other job-related duties as assigned.

Minimum Qualifications

• Bachelor's degree. 
• Four years of relevant experience. 

Preferred Qualifications and Skills

• Master's degree in a directly related field (e.g., MBA, MHA, MPH) and 2 years of relevant experience will also be considered.
• Project or program coordination.
• Strong organizational, analytical, finance, communication, and stakeholder engagement skills.
• Proficiency with Microsoft Office, Teams, SharePoint, and tracking tools. 
• Experience in Pivot Tables and Excel data analysis.

Work Authorization Requirement:

This position is not eligible for visa sponsorship.  Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. 

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.