Senior IT Business Analyst

On-Site Role Job Description

Analyze hardware and software assets to identify upgrade and installation opportunities that improve business productivity. Conduct cost-benefit analyses and recommend technology investments aligned with business goals and strategies. Serve as the primary intake lead for new business requests by gathering, analyzing, and documenting high-level business requirements. Manage and prioritize incoming work requests based on business value, dependencies, and organizational priorities. Collaborate with technical leads and solution architects to translate business needs into high-level solution designs and delivery approaches. Develop effort estimates and support project planning for new initiatives. Own and maintain the product/program roadmap, ensuring alignment with business priorities, technical capacity, and strategic objectives. Act as the key liaison between business stakeholders and delivery teams, ensuring clear communication and expectation management. Manage the customer-facing intake ("front door") process by providing regular updates on request status, priorities, timelines, and decisions. Coordinate cross-functional teams to identify risks, dependencies, and resource requirements for successful project delivery. Prepare executive-level reports, roadmap updates, intake assessments, and governance presentations. Drive stakeholder alignment and support decision-making throughout the request lifecycle.

About Us: At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.