Sales and Account Coordinator

Job Description

Job Description

Job Description

Title: Sales and Account Coordinator

Department: Sales and Marketing

Reports to: VP of Sales & Marketing

Direct Reports: N/A

Exemption Status: Exempt

Location: Main Office - 5323 Lakeland Avenue N, Minneapolis, MN

Summary

BGD Companies is a custom furniture manufacturer serving commercial and hospitality environments. The Account Coordinator plays a key role in supporting the sales process by managing quoting, pricing coordination, and pre-sale project workflows.

This position sits at the intersection of Sales, Project Management, Design, and Production, helping ensure opportunities move efficiently from initial concept through quoting and into execution.

The role is both detail-oriented and collaborative, requiring someone who can manage multiple moving pieces while also communicating effectively across teams. While this position will not initially be responsible for owning client relationships, it includes exposure to customer interactions and in-person support, with a clear path for growth into a more client-facing role over time.

The ideal candidate is organized, proactive, and comfortable working in a fast-paced, team-oriented environment.

What Success Looks Like

Within 12 to 18 months, this role will:

• Consistently deliver accurate and timely quotes

• Improve quote turnaround times and responsiveness to Sales

• Support effective pre-sale coordination, including samples, pricing, and documentation

• Develop the ability to identify gaps in scope and ask clarifying questions

• Build strong internal relationships with Sales, Project Management, and Production

• Become a reliable partner in moving opportunities forward

• Maintain high accuracy across systems and documentation

Key Responsibilities

Pre-Sales & Quoting Support

• Prepare and manage project quotes, including pricing coordination with internal teams and vendors

• Support the development of project materials such as sample packages and customer-facing selections

• Assist in gathering and organizing project details, specifications, and scope information

• Work with Sales to identify missing information and help clarify project requirements

• Follow up internally on open quotes and pending inputs to ensure timely delivery

Project Coordination

• Execute accurate order entry and maintain detailed project documentation

• Support revisions, pricing updates, and change orders as needed

• Coordinate with Design, Production, and Project Management to ensure alignment

• Track project-related data and maintain up-to-date records across systems

Internal & External Collaboration

• Partner closely with Sales and Project Management to support active opportunities

• Participate in customer-facing activities alongside Sales leadership (e.g., sample delivery, meetings, events)

• Communicate clearly with internal teams regarding updates, risks, or missing information Marketing Support (Light)

• Assist with social media updates and customer communications (e.g., newsletters)

• Support basic marketing initiatives as needed (~10% of role)

Required Skills & Experience

Must Haves:

• 1–4 years of experience in a coordination, sales support, estimating, or customer-facing role

• Strong organization and attention to detail, with the ability to manage multiple projects and maintain accuracy in pricing and documentation

• Effective communicator who is comfortable collaborating with teams and asking questions to clarify scope and requirements

• Proactive and self-driven, able to follow up, identify gaps, and keep opportunities moving forward in a fast-paced environment

• Comfort with tools and systems, including Microsoft Office (especially Excel) and the ability to learn CRM/ERP platforms

Nice to Have:

• Experience with quoting, estimating, or pricing in a custom or project-based environment

• Exposure to manufacturing, furniture, millwork, construction, or commercial interiors

• Experience coordinating across multiple stakeholders (sales, design, operations, vendors, etc.)

• Familiarity with reading basic drawings, specs, or project documentation

• Exposure to CRM, ERP, or order management systems (e.g., SAGE or similar)

• Interest in developing into a full-time client-facing or sales-oriented role over time

Additional Information:

Working Style & Culture Fit

• Organized and detail-oriented, without being overly rigid

• Proactive and willing to ask questions to move work forward

• Strong communicator, comfortable interacting with both internal teams and customers

• Collaborative, team-first mindset

• Positive, adaptable, and comfortable in a fast-paced environment

• Interested in growing into a more client-facing or sales-oriented role over time

This Role is a Great Fit If You:

• Enjoy supporting the sales process and helping move projects forward

• Like balancing detailed work with collaborative, people-facing interactions

• Are early in your career and interested in growing into sales or account management

• Take pride in being reliable, organized, and responsive

• Are comfortable working across multiple teams in a dynamic environment

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The demands described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required physical demands include:

• Must be able to sit at desk for an eight-hour shift (with intermittent movement), occasionally will be required to lift objects up to 30 pounds if moving technology supplies/equipment such as monitors and CPUs.

• Must be able to use arms and hands to reach overhead, forward, and out to the sides to operate office equipment such as a personal computer, photocopier, and telephone.

• See, hear, and communicate with sufficient capability to perform assigned tasks and maintain proper job safety conditions.

• Must be alert and aware of surrounding for safety concerns.

• This is not simply a desk job. Position requires frequent visits to the production floor, project sites, sales and independent sales locations, and customers visits.

Work Environment

The work environment for this position is primarily in an office and factory setting. As BGD Companies is a manufacturer of furniture, the candidate could also be exposed to dust, various temperatures, fumes and loud noise. Due to occasional time spent on the manufacturing floor, the candidate must be able to tolerate some exposure to these workplace characteristics.

Travel

Travel up to 10%. The duties of this position may change from time to time. BGD Companies, Inc. reserves the right to add or delete duties and responsibilities at the discretion of BGD Companies or its executive team. The job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

If you are interested in discussing the role, please contact View email address on jobswipe.net or message Benjamin Diaz via LinkedIn.