HR Shared Service Employee Experience Specialist

About this Position As our NielsenIQ HR Organization continues to evolve to meet the changing demands of the business and the workforce, we will be challenged to find new ways to deliver value to the organization with a focus on efficiency and simplicity. To enable this transformation, we will set up a new Employee Experience team to focus on delivering with excellence against our most fundamental HR needs. Employee Experience team members will work with the Regional/Cluster/Country Employee Experience leader, ensuring we deliver with excellence HR operations and administrative work and improve the overall employee experience. Responsibilities Ensure continuity of business as usual (BAU) HR operations and administrative work in your respective cluster/country. Answer employee queries, maintain accurate employee data, and connect associates with the right tools. Provide best‑in‑class service for HR administrative processes. Identify and document local and cluster‑level administrative work related to standard letters, documents, and agreements. Review policies, processes, and ways of working to streamline and eliminate waste and redundancy. Leverage strong technical expertise in data management, HR systems like Workday, and data analysis tools like Power BI. Propose improvements to internal processes with a focus on automation and consistency across HR and the business. Stay connected with Employee Experience team members to ensure a consistent approach and avoid duplication of effort. Qualifications Necessary proficiency of HR solution on Workday with at least 1 year of heavy use. Understanding of common cluster/country level HR administrative and operational work. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Strong analytical and problem‑solving skills. Ability to prioritize tasks. Good knowledge of written and spoken English. Good knowledge of written and spoken Spanish. Sound knowledge of core HR processes and procedures will be advantageous. Good database management. Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee‑Assistance‑Program (EAP) Equal Employment Opportunity Statement At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit #J-18808-Ljbffr NielsenIQ