Community Training Facilitator - Workforce Development

Job Description

Job Description

JOB SUMMARY: Responsible for having a applicable understanding of Goodwill’s overall curriculum content including career pathway courses, training/professional development material, digital literacy lab curriculum and assessments, and eLearning curriculum as courses are added to the catalog of professional development opportunities for clients. This position competently manages the organization of a self-paced learning classroom while facilitating clients’ individual pace of progression and supporting different styles of adult learning. The organized Community Training Facilitator collects and manages accurate records of all assessments and self-paced training of clients including attendance, clients’ progress, and training effectiveness.? In addition, this position serves as the administrator and proctor for clients taking the online CLEET certification exam managing the exam registration paperwork and records. 

The Community Training Facilitator strategically meets with potential clients introducing the training/education opportunities available, while explaining enrollment processes, and connecting them to available resources provided by Goodwill Central Oklahoma. 

ESSENTIAL JOB FUNCTIONS:  

As a Community Training Facilitator, you: 

• Ensure the pre-developed, eLearning career pathway courses and professional development training curriculum are accessible online and ready for client enrollment. 

• Organize and assist with managing the delivery of eLearning within the individually paced classroom while mentoring and supporting clients’ learning. 

• Practice classroom management for adult learners working on different courses at individual paces while fostering a safe, inclusive, and engaging learning environment. 

• Apply individual learner support and coaching strategies such as, 

• Offering one-on-one support, coaching, and feedback (as needed) to clients 

• Addressing learning barriers such as confidence, literacy, or technology skills 

• Encouraging client motivation, persistence, and accountability 

• Gain and maintain competency in all curriculum content within each of the currently offered career pathway certificate programs and professional development training workshop classes listed in Goodwill Central Oklahoma’s Client Course Catalog and/or identified by WFD leadership.  

• Collect, maintain and submit data information, records and reports as stated in Goodwill Central Oklahoma Workforce Development (WFD) Standard Operating Procedures. 

• Meet with potential clients introducing the training/education opportunities available, while explaining the enrollment process, available benefits, and connecting clients to available resources provided by Goodwill Central Oklahoma. 

• Participate on in-house committees as needed on behalf of Goodwill Central Oklahoma, contributing to organizational initiatives, and projects.  In-house committees may include departmental meetings, book clubs for professional development, Goodwill’s all-staff monthly meetings, Goodwill’s RISE professional development meetings, etc. 

CORE COMPETENCIES: 

• Critical Thinking 

• Process Management 

• Time Management 

• Results Driven 

• Self-Knowledge 

• Commitment to our mission and live the values. 

QUALIFICATIONS: 

• High School Diploma or equivalent required. 

• Post-Secondary Certification/bachelor 's degree preferred. 

• Excellent communication skills and the ability to work effectively with diverse clients and other team members. 

• Proficient in MS Office Suite including Word, PowerPoint, Excel, Google apps and Outlook as well as able to navigate the internet with ease. 

• Must maintain a valid Oklahoma driver’s license, have current auto insurance, and pass a MVR check. 

• Successfully pass OSBI/DOC background check as well as drug screening. 

KNOWLEDGE, SKILLS, AND ABILITIES:  

• Describe a level of familiarity with workforce development/industry -specific types of training. 

• Provide past examples of organizing and maintaining a work-flow system. 

• Share examples of mentoring and supporting success of individuals working toward a goal. 

• Maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.    

• Know about local community support and training services.    

• Effectively communicate, motivate, and encourage adults while providing vocational counseling and helping shift behaviors toward gaining employment.   

• Provide support services by working with disabled/disadvantaged persons and assisting in the rehabilitation process of Goodwill Central Oklahoma.  

• Successfully complete and maintain:  

• CPR and 1st Aid Training  

PHYSICAL REQUIREMENTS:   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.  

• This work is sedentary and requires the following activities: Sitting for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, smelling and visual acuity.  

• Standing in front of a classroom for long periods of time. 

• The employee may occasionally be required to climb or balance; crouch or crawl. Specific vision abilities required by this job include close vision, distance vision and color vision.   

• The ability to lift to 35 pounds, or more with assistance.  

• Employees are required to operate a computer.  

WORK ENVIRONMENT:    

• Works in a climate controlled, office or classroom environment some of the time which may have variable temperatures.  

• This position works in an office and classroom environment.  

• This position has a set work week schedule. 

• Low noise level. 

• Works 40 hours per week or more with additional hours or weekends on occasion as needed and pre-arranged with WFD supervisor.  

• May be required to work with individuals who have come from disadvantaging conditions including registered sex offenders, homeless, disabled, children, formerly incarcerated, veterans, and others. Training staff must be comfortable with the demographic served by Goodwill Central Oklahoma, which is a fair chance employer.   

NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position.  These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.